Terms & Conditions
Introduction
The use of “we,” “our,” and “us” herein refers collectively to Whatbox Digital, its Affiliates (as defined below), and its authorized Partners (as defined below) that market, resell, or provide access to the Platform. The use of “you” and “your” refers to the individual or entity accessing and using (a) our corporate website located at https://www.whatboxdigital.com, (b) our product website located at https://www.getstealthid.com, and/or (c) our software application located at https://app.getstealthid.com (including the login portal at https://app.getstealthid.com/login), together with any software-as-a-service offerings described in an Order Form, the Services, the Materials (each as defined below), and any and all intellectual property provided to you or any Authorized User in connection with the foregoing (collectively, the “Platform”). By using the Platform, you agree to these Terms of Use (the “Terms”). If you do not agree to these Terms, do not use the Platform.
Your use of the Platform is subject to our Privacy Policy posted on the Platform (including, without limitation, on https://www.getstealthid.com), which is incorporated into these Terms by this reference.
“Order Form” means any order form, statement of work, or other ordering document signed and accepted between you and us.
“Services” means the Platform and any other services identified in the Order Form, including our subscription services made available via the internet. Functionality of the Services may include lead generation, marketing and advertising, data, data analytics, data cleansing, other features, and any output from Platform data, and may include documents, or other materials that we provide to you through the Services (such documents and materials collectively, “Materials”).
“Affiliates” means our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this site and/or its contents.
“Authorized User” means any employee, contractor, agent, representative, or other individual whom you have expressly authorized to access or use the Platform or Services on your behalf or under your account.
Service Delivery Models
The Services may be provided through direct customer access to the Platform, through managed or “done-for-you” services performed by Whatbox Digital on your behalf, or through a combination of both, as determined by the applicable Order Form, service offering, or account configuration. Not all customers will receive direct access to the Platform or its underlying software, tools, systems, data sources, or functionality.
Where Whatbox Digital performs Services on your behalf, references in these Terms to your access to or use of the Services include, as applicable, your ordering, requesting, receiving, using, or benefiting from the Services and any Materials, Stealth I.D. Data, leads, reports, results, or other deliverables provided through the Services. Nothing in these Terms requires Whatbox Digital to provide direct access to the Platform or its underlying software, tools, systems, data sources, or functionality unless such access is expressly included in an applicable Order Form or service offering.
Please read these Terms carefully, as they create a legally binding agreement between you and us regarding your use of the Platform. By using the Platform, you are agreeing to be legally bound by these Terms. If you do not agree to follow these Terms, do not use the Platform.
Your use of this Platform is subject to our Privacy Policy, found at https://leads.whatboxdigital.com/privacy-policy, which is hereby incorporated into the Terms by this reference.
Immediate & Ongoing Fees
At the time of account creation and enrollment, the payment method provided during registration will be charged for both (a) the one-time onboarding/setup fee and (b) the first month’s license fee. These charges are processed together and must be successfully completed prior to activation of your account and access to the Services.
Following the initial month, the recurring license fee will be automatically charged to the same payment method at the start of each subsequent billing cycle, unless an alternative method is provided and approved. Credit purchases are billed separately at the prevailing per-credit rate, with no minimum purchase requirement.
Unlimited Lead Plan Upgrade
Existing Stealth I.D. customers may be offered the opportunity to upgrade from a usage-based lead plan to the Stealth I.D. Unlimited Lead Plan. Unless otherwise stated in writing, upgrading to the Unlimited Lead Plan does not create a new subscription term, restart the Customer’s existing subscription term, or extend the Customer’s existing contractual commitment. The Customer’s existing subscription term, renewal date, and all other applicable contractual obligations remain in effect.
Upon acceptance of the upgrade, the Customer will be charged the applicable difference, if any, between the Customer’s then-current monthly subscription fee and the applicable monthly fee for the Unlimited Lead Plan. Thereafter, the Customer will be charged the applicable monthly fee for the Unlimited Lead Plan. The applicable monthly fee may be established by Whatbox Digital or, where applicable, an authorized Partner and may vary based on the applicable service offering, account, Partner, promotion, or other commercial arrangement.
Whatbox Digital reserves the right to establish and modify the pricing, fees, and pricing structure applicable to the Unlimited Lead Plan from time to time, subject to applicable law and any contrary pricing commitment expressly stated in an applicable Order Form or other written agreement. Any applicable pricing change will become effective upon notice to the Customer or as otherwise permitted under these Terms. Pricing applicable to one customer, account, Partner, promotion, or commercial arrangement does not establish or entitle any other customer to the same pricing.
The Unlimited Lead Plan provides access to an unlimited number of leads available through the applicable Stealth I.D. service during the Customer’s active subscription, subject to these Terms, applicable targeting parameters, lawful data availability, technical and operational limitations, and Whatbox Digital’s Fair Use / Abuse Prevention provisions. “Unlimited” means that Whatbox Digital does not impose a per-lead charge or predetermined lead-quantity cap under the applicable Unlimited Lead Plan; it does not guarantee any minimum number of available leads, searches, matches, records, or results.
Leads under the Unlimited Lead Plan are processed and delivered on a scheduled basis, generally once per week, rather than continuously or on demand. The timing, frequency, quantity, composition, and availability of leads may vary based on targeting criteria, market activity, data availability, compliance requirements, technical or operational conditions, and other factors described in these Terms. Whatbox Digital does not guarantee any particular delivery day, delivery time, lead quantity, or minimum number of leads during any delivery period.
All amounts paid in connection with the Unlimited Lead Plan are non-refundable. Upgrading to the Unlimited Lead Plan does not create any right to cancel, terminate, shorten, or otherwise modify the Customer’s existing subscription commitment. The Customer remains responsible for all payment and other obligations through the end of the then-current subscription term originally agreed to by the Customer, subject to these Terms and any applicable Order Form or other written agreement.
Termination, Payments, & Refunds
By signing up for a 6-month, 12-month, or 24-month Stealth I.D. subscription, you agree to the following terms:
Subscription Term, Payment Structure, & Billing
When you sign up for Stealth I.D., you are committing to a fixed-term subscription of either six (6) months, twelve (12) months, or twenty-four (24) months. For your convenience, the total cost of this term is divided into monthly installment payments. This is not a month-to-month subscription. By completing your purchase, you agree to pay the full amount for the selected term, regardless of usage, early cancellation requests, or account suspension for non-payment.
Automatic Renewal
At the end of your current term, your subscription will automatically renew for the same duration (six (6) months, twelve (12) months, or twenty-four (24) months) at the then-current pricing unless you cancel before your renewal date. To cancel, you must email support@getstealthid.com prior to your renewal date. Cancellations take effect at the end of the current term; there are no mid-term cancellations or refunds.
Payment Obligation
By enrolling in a six (6), twelve (12), or twenty-four (24) month subscription, you acknowledge and agree that you are financially responsible for all monthly installment payments for the full term, regardless of your usage of the platform. Pausing, reducing, or discontinuing use of Stealth I.D. does not release you from this payment obligation. If any installment payment is not received when due, Whatbox Digital reserves the right to accelerate the remaining balance of your subscription term, making all unpaid installments immediately due and payable in full. Interest may be charged on overdue balances at the rate of one and one-half percent (1.5%) per month (eighteen percent (18%) annually) or the maximum rate permitted by law, whichever is less, in addition to any applicable late fees. See also Section 5 (Credits & Account Status) for how credits are handled during suspension or termination.
Refund Policy
All payments are non-refundable. This applies regardless of usage, cancellation timing, or any perceived results from using the platform.
Manual Invoicing Requests: Whatbox Digital does not issue manual invoices under any circumstances. All billing for Stealth I.D. operates on an automatic recurring payment system. The Customer agrees that payment will be processed automatically using the authorized payment method on file.
The Customer acknowledges that Whatbox Digital’s obligation to deliver services is conditioned upon successful, automated billing, and that manual billing, mailed invoices, or paper statements are not offered, not required, and will not be provided. Failure to maintain a valid payment method on file, or revoking authorization for automatic billing, constitutes a material breach of contract. In such cases, Whatbox Digital may immediately:
- Assess applicable late fees
- Suspend or terminate account access, and
- Accelerate the remaining balance of the Agreement, making all unpaid installments immediately due and payable in full.
All payments remain due according to the billing schedule, regardless of whether the Customer receives an invoice or a reminder notice.
Payment Method Maintenance; Payment Interference: The Customer must maintain at least one valid, current, and authorized payment method on file throughout the entire Agreement term. The Customer authorizes Whatbox Digital, LLC (“Whatbox Digital”) and its payment processors to charge that payment method for each installment and any other amount properly due under this Agreement.
The Customer may update or replace the payment method on file, but doing so does not cancel, suspend, or otherwise affect the Customer’s obligation to pay the full contract amount.
The Customer may not intentionally prevent, obstruct, or interfere with the processing of any authorized payment due under this Agreement. Prohibited payment interference includes, without limitation:
- Directing or requesting that a bank, card issuer, or payment provider block or reject charges from Whatbox Digital;
- Revoking payment authorization while amounts remain due under the Agreement;
- Removing, locking, freezing, closing, or repeatedly replacing a payment method for the purpose of preventing contracted installment payments;
- Providing payment information that the Customer knows is invalid, inactive, unauthorized, or otherwise incapable of accepting the scheduled charges; or
- Taking any similar action intended to prevent payment without first obtaining written authorization from Whatbox Digital to modify the payment arrangement.
A declined payment does not, by itself, establish intentional payment interference. Declines may occur because of expiration, fraud controls, insufficient funds, processing errors, or other legitimate reasons. However, repeated declines, particularly after the Customer has received notice of the payment failure, may constitute evidence that the Customer has failed to maintain a valid and authorized payment method as required by this Agreement.
After receiving notice of a declined payment, the Customer must, within three (3) calendar days:
- Correct the issue with the existing payment method;
- Provide a valid replacement payment method; or
- Contact Whatbox Digital in writing to identify a claimed billing error or documented payment-processing problem.
Failure to cure the declined payment or communicate a specific billing or processing issue within that period constitutes a payment default and breach of contract, regardless of whether Whatbox Digital can determine the precise reason for the card issuer’s decline.
Whatbox Digital is not required to prove that the Customer intentionally caused a payment decline in order to enforce an unpaid payment obligation. The Customer’s obligation to pay remains in effect regardless of the decline code, the status of the payment method, discontinued use of the Platform, account suspension, a cancellation request, or any instruction the Customer gives to a financial institution or payment provider.
If Whatbox Digital obtains reasonable evidence that the Customer deliberately interfered with an authorized payment, such conduct will constitute a material breach of the Agreement. Subject to the notice and cure periods stated elsewhere in this Agreement, Whatbox Digital may exercise any available contractual or legal remedy, including:
- Suspending or terminating access to the Platform;
- Accelerating the remaining unpaid balance of the fixed-term Agreement;
- Applying contractually authorized late fees and interest, subject to applicable law;
- Referring the account to a third-party collection provider; and
- Pursuing recovery of the unpaid balance and any collection costs, reasonable attorney’s fees, arbitration expenses, court costs, or other amounts recoverable under the Agreement and applicable law.
Blocking, declining, reversing, or otherwise preventing a payment does not constitute a valid cancellation and does not release the Customer from any payment obligation.
Credits & Account Status
Credits purchased within Stealth I.D. are non‑refundable and require an active, paid account to be used.
Suspension: If your account is temporarily suspended for non‑payment or any other reason, credits will remain in your account but will be inaccessible until (and unless) the account is reinstated.
Permanent Termination: If your account is permanently terminated — including for non‑payment where the balance is not brought current within thirty (30) days of suspension — any remaining credits will be permanently forfeited without refund.
Chargebacks & Disputes Policy
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Continued Liability. You acknowledge and agree that filing a credit card chargeback or payment dispute does not cancel, reduce, or otherwise eliminate your contractual obligations under this Agreement. Even if your card issuer provisionally credits funds back to you, you remain legally responsible for the full contract value of your selected term.
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Improper Disputes. Any chargeback or dispute filed without a valid basis, such as proven fraud, unauthorized use of your payment method, or a material breach of this Agreement by Whatbox Digital, shall constitute a material breach of this Agreement.
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Damages & Remedies. In the event of an improper chargeback, Whatbox Digital shall be entitled to recover all damages resulting from the breach, including but not limited to:
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The accelerated balance of the remaining contract term, which will become immediately due and payable;
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All direct costs incurred in responding to, disputing, or reversing the chargeback, including third-party collection fees and reasonable attorney’s fees; and
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A chargeback recovery fee of $500 per disputed transaction as a reasonable estimate of the administrative time, labor, and account disruption caused by the dispute.
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Collections & Legal Enforcement. Whatbox Digital reserves the right to refer your account to collections or pursue legal action to recover any amounts owed. You will remain liable for all costs of collection, including reasonable attorney’s fees and court costs, to the fullest extent permitted by Texas law.
Late Payment & Account Status Policy
If a payment is not successfully processed on the due date for any reason — including, but not limited to, declined cards, expired payment methods, or merchant processing errors — the account will be considered past due beginning the next calendar day.
If payment is not received within three (3) calendar days of the due date, a late fee of ten percent (10%) of the overdue balance, or the maximum amount permitted by law (whichever is less), will be applied.
If payment remains outstanding after ten (10) calendar days, Whatbox Digital reserves the right to temporarily suspend the Customer’s access to their Stealth I.D. account and associated services until the balance, including late fees, is paid in full.
Suspension of service does not cancel the Customer’s contractual obligation to pay the remaining balance of the agreement. By signing up for Stealth I.D., the Customer acknowledges and agrees that they are responsible for the full contract value for their selected term, even if services are suspended or terminated for non-payment.
If the account remains unpaid thirty (30) days after the initial missed payment, Whatbox Digital may:
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Accelerate the remaining balance of the agreement, making all unpaid installments immediately due and payable in full;
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Charge interest on the outstanding balance at the rate of 1.5% per month (18% annually) or the maximum allowed by law, whichever is less;
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Refer the account to collections, and/or pursue legal remedies. The Customer will be responsible for all collection costs, including reasonable attorney’s fees.
Credits & Account Status
Credits purchased within Stealth I.D. are non‑refundable and require an active, paid account to be used.
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Suspension: If your account is temporarily suspended for non‑payment or any other reason, credits will remain in your account but will be inaccessible until (and unless) the account is reinstated.
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Permanent Termination: If your account is permanently terminated — including for non‑payment where the balance is not brought current within thirty (30) calendar days of suspension — any remaining credits will be permanently forfeited without refund.
Late Payment Escalation Timeline

How To Avoid Late Fees & Suspension
We want your Stealth I.D. service to run smoothly without interruption. Here are a few simple ways to keep your account in good standing:
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Keep Your Payment Method Current
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Update your credit card before it expires or if you receive a replacement card.
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You can update your billing information at any time inside your account portal.
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Enable Payment Notifications
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Make sure support@whatboxdigital.com and support@getstealthid.com are both whitelisted in your email to avoid missing payment reminders.
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Act Quickly if a Payment Fails
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If you receive a failed payment notice, log in and update your payment method immediately.
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Even if the issue is with your bank or card processor, the fastest way to avoid fees is to retry payment right away.
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Contact Us if You Anticipate a Delay
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If you know your payment might be late (travel, bank changes, etc.), reach out to our billing team in advance. We can often prevent late fees and suspension if we know ahead of time.
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Automatic Purchase Contract Renewal Policy
To avoid any disruption of Stealth I.D. software services and/or the client’s benefit of any and all ongoing promotional discounts that may have been offered for software services rendered, all Stealth I.D. service contracts will automatically renew on the anniversary date for a new term to be equal to the duration of the previous contract, which was requested, signed up for, and agreed to by you, the client, from Whatbox Digital, LLC.
Authorized & Prohibited Uses
You may access and use the Platform, Services, Materials, and any data, records, reports, results, contact information, or other information obtained through Stealth I.D. (collectively, “Stealth I.D. Data”) solely for legitimate business purposes, in accordance with these Terms and all applicable laws and regulations.
You are solely responsible for determining whether your access to and intended use of the Platform, Services, Materials, and Stealth I.D. Data is lawful and appropriate. This includes, without limitation, compliance with applicable privacy, data protection, consumer protection, marketing, advertising, telemarketing, email, and similar laws and regulations, including the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA), to the extent applicable to your activities. Whatbox Digital does not authorize or direct you to use Stealth I.D. Data in violation of any applicable law.
You are responsible for the use of the Platform, Services, Materials, and Stealth I.D. Data by your Authorized Users and by any other person or entity to whom you provide or permit access, and you must ensure that such use complies with these Terms and all applicable restrictions.
You may not, and may not permit any other person or entity to:
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use the Platform, Services, Materials, or Stealth I.D. Data for any unlawful, fraudulent, deceptive, abusive, harassing, discriminatory, or otherwise prohibited purpose;
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use the Platform, Services, Materials, or Stealth I.D. Data in violation of any applicable law, regulation, privacy right, publicity right, intellectual property right, or other right of any person or entity;
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sell, resell, license, sublicense, syndicate, broker, redistribute, white-label, or otherwise make Stealth I.D. Data or the Services available to any third party as a standalone product, service, database, data feed, or other offering without Whatbox Digital’s prior written authorization;
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remove, disregard, circumvent, or attempt to defeat any usage limitation, credit system, suppression requirement, opt-out indicator, field restriction, access control, security measure, or other restriction or control associated with the Platform, Services, Materials, or Stealth I.D. Data;
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access or attempt to access any account, system, data, functionality, page, feature, or portion of the Platform that you are not authorized to access;
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share, misuse, transfer, or permit unauthorized use of account credentials, passwords, access tokens, API keys, or other authentication credentials;
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interfere with, disrupt, damage, disable, overburden, probe, scan, test, or compromise the Platform or any server, network, software, system, or security measure associated with the Platform;
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introduce or transmit viruses, malware, malicious code, or other harmful material through or in connection with the Platform;
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access, scrape, harvest, systematically extract, mirror, index, or otherwise collect data or content from the Platform through bots, scripts, automated processes, or other automated means except where expressly authorized in writing by Whatbox Digital;
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copy, modify, reverse engineer, decompile, disassemble, translate, create derivative works from, or otherwise attempt to discover the source code, underlying technology, structure, algorithms, or non-public functionality of the Platform, except to the limited extent such restriction is prohibited by applicable law;
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use the Platform, Services, Materials, or Stealth I.D. Data to impersonate another person or entity, misrepresent your identity or affiliation, or engage in misleading or deceptive conduct; or
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use the Platform, Services, Materials, or Stealth I.D. Data in any manner expressly prohibited by these Terms or by restrictions, notices, or controls communicated through the Platform or Services.
Whatbox Digital may investigate suspected violations of this section and may suspend, restrict, or terminate access to the Platform, Services, Materials, or Stealth I.D. Data where Whatbox Digital reasonably determines that a violation has occurred or that continued access presents a legal, regulatory, privacy, security, operational, or other material risk. Such suspension, restriction, or termination does not relieve you of any payment or other obligation incurred under these Terms or an applicable Order Form.
You are responsible for any claims, damages, penalties, liabilities, losses, costs, or other consequences arising from your misuse of the Platform, Services, Materials, or Stealth I.D. Data or from use by persons or entities to whom you provide or permit access, subject to the other provisions of these Terms.
Export, Sanctions & Restricted Transfers
Whether you access the Platform directly or receive leads, data, reports, results, Materials, or other information through Services performed by Whatbox Digital on your behalf, you may use, disclose, transfer, distribute, or otherwise make such information available only in compliance with applicable export-control, economic-sanctions, restricted-party, national-security, and data-transfer laws and regulations.
You may not, directly or indirectly, provide, disclose, transfer, distribute, or otherwise make Stealth I.D. Data or other data or Materials provided through the Services available to any person, entity, country, territory, or other recipient where such use, disclosure, or transfer is prohibited or restricted by applicable law, including applicable sanctions or restricted-party requirements.
You are responsible for determining whether your use, disclosure, distribution, or transfer of Stealth I.D. Data or other information provided through the Services requires any license, authorization, approval, restriction, access control, due-diligence procedure, or other compliance measure under applicable law.
You must not use, disclose, distribute, or transfer Stealth I.D. Data or other information provided through the Services in a manner that would cause Whatbox Digital, its data providers, licensors, or service providers to violate applicable export-control, sanctions, restricted-party, national-security, or data-transfer laws.
Whatbox Digital may refuse delivery, withhold data, or suspend, restrict, or terminate access to or provision of the applicable Services where Whatbox Digital reasonably determines that the requested delivery, access, use, disclosure, or transfer may violate this section or applicable law.
Explicit Use & Data Accuracy Disclaimer
Stealth I.D. provides access to data obtained from publicly available, commercially licensed, and/or third-party data sources. Because data may change over time and may originate from sources outside Whatbox Digital’s control, Whatbox Digital does not warrant or guarantee that any data, lead information, contact information, records, reports, results, or other information provided through Stealth I.D. (“Stealth I.D. Data”) will be accurate, complete, current, error-free, or suitable for your particular purpose.
Stealth I.D. Data may contain inaccurate, incomplete, outdated, duplicated, or otherwise incorrect information. This includes, without limitation, names, addresses, email addresses, telephone numbers, business information, and other identifiers or data elements. Telephone numbers and similar contact information are particularly subject to change, reassignment, validation limitations, and other factors outside Whatbox Digital’s control.
While Whatbox Digital and its data providers may use commercially reasonable data sources, enrichment methods, validation tools, and other processes intended to improve data quality, no representation or warranty is made that any particular record or data element has been independently verified or will remain accurate after it is provided.
You are solely responsible for reviewing and, where appropriate, independently verifying Stealth I.D. Data before using or relying upon it. You assume all responsibility for decisions, communications, marketing activities, business activities, or other actions taken based upon or using Stealth I.D. Data.
Inaccurate, incomplete, outdated, duplicated, or otherwise incorrect Stealth I.D. Data does not, by itself, constitute a breach of these Terms or entitle you to cancel or terminate your subscription or receive a refund, credit, offset, reimbursement, replacement data, or other compensation, except to the extent expressly provided otherwise in an applicable Order Form or these Terms.
Beta Features & Limitation of Expectation
From time to time, we may release experimental or beta features. These are offered “as-is” without warranty, may be modified or removed at any time, and may not perform as expected. Your use of any beta feature is at your own risk.
Regulatory Compliance and Data Availability
Client acknowledges and agrees that the availability, scope, and composition of data provided through the Stealth ID platform are dependent upon the lawful availability of such data from third-party data providers and are subject to applicable laws, regulations, regulatory interpretations, industry standards, and compliance obligations.
In the event that the provision of any data elements (including, without limitation, telephone numbers or similar identifiers) becomes restricted, limited, or unavailable to WhatBox Digital, LLC or its data providers as a result of legal, regulatory, or compliance requirements, Whatbox Digital, LLC shall not be obligated to provide such data elements and shall not be deemed to have failed to perform under this Agreement.
Client expressly agrees that any limitation, modification, or unavailability of data arising from compliance with applicable laws or regulatory requirements shall not:
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Constitute a breach of this Agreement;
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Give rise to any right of refund, credit, offset, or reimbursement;
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Entitle Client to terminate, rescind, or otherwise exit this Agreement, in whole or in part; or
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Be deemed a failure to deliver the Stealth ID service as contracted.
The Stealth ID service is provided subject to lawful data availability, and Client acknowledges that compliance with applicable laws and regulatory requirements shall take precedence over the inclusion or continuation of any specific data attribute or data type.
This provision shall apply regardless of Client’s reliance upon, expectation of, or preference for any particular data elements and shall survive any modification to the composition of data made necessary by legal or regulatory constraints.
Customer-Provided Data & Content
You may submit, upload, transmit, import, or otherwise provide data, files, lists, records, text, images, advertising materials, customer information, CRM data, audience information, identifiers, or other content to or through the Platform or Services (collectively, “Customer-Provided Data”).
You retain your ownership rights, if any, in Customer-Provided Data. By providing Customer-Provided Data, you grant Whatbox Digital and its service providers a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, process, modify, format, match, enrich, analyze, and otherwise use Customer-Provided Data solely as reasonably necessary to provide, operate, support, secure, and improve the Services, fulfill your requests, comply with applicable law, and enforce these Terms.
You represent and warrant that you have all rights, licenses, permissions, consents, and authorizations necessary to provide Customer-Provided Data to Whatbox Digital and to permit Whatbox Digital and its service providers to process and use it as contemplated by these Terms. You are responsible for ensuring that your collection, possession, disclosure, transfer, and use of Customer-Provided Data complies with applicable laws and does not infringe, misappropriate, or otherwise violate any privacy, publicity, intellectual property, contractual, or other right of any person or entity.
Where applicable law requires notice to or consent, authorization, or other permission from an individual or third party before Customer-Provided Data may be collected, disclosed, transferred, processed, or used, you are responsible for providing such notice and obtaining and maintaining such consent, authorization, or permission before providing the data to Whatbox Digital or through the Services.
You are solely responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of Customer-Provided Data and for the means by which you obtained it. You may not provide Customer-Provided Data that you are prohibited by law, contract, or third-party rights from providing or authorizing Whatbox Digital and its service providers to process.
You must not knowingly upload or provide malicious code, viruses, malware, or other harmful material through the Platform or Services.
Whatbox Digital may refuse, remove, restrict, or discontinue processing Customer-Provided Data where Whatbox Digital reasonably determines that the data or its processing may violate these Terms, applicable law, third-party rights, or applicable service-provider requirements, or may create a material privacy, security, legal, or operational risk.
Your obligations under this section apply regardless of whether Customer-Provided Data is submitted directly through the Platform, provided to Whatbox Digital or its personnel, imported from another system, or transmitted to a third-party service through or in connection with the Services.
Intellectual Property Rights
This Platform contains our intellectual property. We are the exclusive owner of this Platform and its Services, and all of the intellectual property associated with this Platform and Services, including software, copyrights, patents, trademarks, trade secrets, and other data not owned by you. In some instances, the Platform may contain the intellectual property of third parties. All intellectual property is protected by U.S. and international copyright law and other intellectual property laws. You may not reproduce or distribute the Platform content in any way without our express written consent. Doing so may result in civil and criminal penalties, and you will be prosecuted to the maximum extent possible under law. The publication or dissemination of any link to the contents of this Platform, other than a link to https://leads.whatboxdigital.com/, without our express written consent is prohibited.
We grant you a personal, non-transferable, non-exclusive, limited, and freely revocable license to view, download, or print content available on the Platform. However, we may limit your ability to access, view, download, or print content at our sole discretion, or completely revoke this license with reasonable notice to you. The content you access, view, download, or print may be subject to other licenses and agreements and you agree to abide by the terms those licenses and agreements.
Nothing stated herein shall be construed to confer any rights to our (or any third party’s rights to) intellectual property, whether by estoppel, implication, waiver, or otherwise, except where expressly stated. You agree not to change, remove, or deface any of the copyright notices, trademarks, service marks, or other intellectual property made available by us in connection with this Platform, including if you download or print content from the Platform. You agree not to use any of the trademarks, service marks, or other content accessible through the Platform for any purpose not intended by us. You agree not to use any of the trademarks, service marks, or other content accessible through the Platform in any manner that is likely to confuse others about who owns such trademarks, service marks, or other content. You agree not to defame or disparage us, our trademarks or service marks, or any aspect of this Platform. Unless otherwise stated, you agree not to copy, adapt, change, translate, decompile, disassemble, reverse engineer, or create derivative works of this Platform, any software or other features used in connection with or made available through your use of this Platform.
Stealth I.D. Data Rights
Except with respect to Customer-Provided Data, your access to or receipt of Stealth I.D. Data does not transfer to you any ownership interest in Whatbox Digital’s or any third party’s databases, data sources, datasets, software, technology, methodologies, or other proprietary materials from which such data is derived or through which it is provided.
Subject to your payment of all applicable fees and continued compliance with these Terms and any applicable Order Form, Whatbox Digital grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use Stealth I.D. Data for your legitimate internal business purposes and other uses expressly permitted by these Terms.
You may retain and use individual data records lawfully obtained through your permitted use of Stealth I.D., subject to applicable law and the restrictions contained in these Terms. No right is granted to reproduce, compile, extract, reconstruct, commercialize, resell, sublicense, redistribute, or create a competing database, dataset, product, or service from Stealth I.D. Data except with Whatbox Digital’s prior written authorization.
Whatbox Digital, its data providers, licensors, and other applicable third-party rights holders retain all rights not expressly granted to you under these Terms.
Copyright Infringement Notification
If you believe that any part of our Platform or any content thereon infringes on another’s copyright, please notify us, in writing, with the following information: (1) Identification of the copyrighted work claimed to have been infringed, or identification of a representative list of such works if multiple copyrighted works are involved; (2) Description of the location of an original or an authorized copy of the copyrighted work (i.e., a URL); (3) Description of the location of the allegedly infringing material on our Platform (i.e., a URL); (4) Your contact information, including your address, telephone number, and an electronic mail address, if available; (5) A statement by you that you believe, in good faith, that the use of the material at issue is not authorized by the copyright owner, its agent, or the law; (6) A statement by you, under penalty of perjury, that the information you are providing is accurate and that you are either the copyright owner or that you are authorized to act for the copyright owner; and (7) The signature (physical or electronic) of the copyright owner or the person authorized to act for the copyright owner.
Please send your written communication to:
Whatbox Digital
If you knowingly and materially misrepresent that our Platform content or activity infringes upon another’s copyright, you may be liable for damages, including for costs and attorneys’ fees incurred by the accused infringer, the copyright owner or their agent, or a service provider or other person who is damaged therefrom, due to reliance on the misrepresentation, the removal or disablement of the allegedly infringing material, or the replacement of the allegedly infringing material, pursuant to 17 U.S.C. § 512(f).
This information is provided as a courtesy and should not be considered legal advice.
Cancellation/Refund Policy
All payments are non-refundable. This applies regardless of usage, cancellation timing, or any perceived results from using the platform.
Termination and Platform Disruption
Whatbox Digital may suspend, restrict, or terminate your access to all or any portion of the Platform or Services if: (a) you fail to make a payment when due; (b) you violate these Terms or an applicable Order Form; (c) your use of the Platform, Services, Materials, or Stealth I.D. Data creates or may create a material legal, regulatory, privacy, security, operational, or reputational risk; (d) suspension or termination is reasonably necessary to protect Whatbox Digital, its data providers, service providers, customers, systems, or any third party; or (e) continued access to or provision of the applicable Platform or Services would violate applicable law, regulation, governmental requirement, or third-party restriction applicable to Whatbox Digital or the Services.
Where reasonably practicable under the circumstances, Whatbox Digital may provide notice of a suspension or restriction and an opportunity to correct the condition giving rise to it. Whatbox Digital may act without prior notice when it reasonably determines that immediate action is necessary to address a security incident, unlawful or prohibited use, threat to the Platform or Services, third-party requirement, or other material risk.
Any suspension, restriction, or termination may apply to all or only the affected portion of your account, Services, Credentials, features, integrations, data access, or other Platform functionality, as reasonably appropriate under the circumstances.
Suspension, restriction, or termination of access does not cancel, reduce, or otherwise relieve you of payment obligations or other liabilities incurred under these Terms or an applicable Order Form, including amounts due for a fixed subscription term, except where these Terms or the applicable Order Form expressly provide otherwise.
Whatbox Digital may also modify, suspend, discontinue, replace, or remove all or any portion of the Platform or Services because of maintenance, upgrades, changes in technology, changes involving third-party providers or data sources, legal or regulatory requirements, security concerns, business or operational requirements, or circumstances outside Whatbox Digital’s reasonable control.
Whatbox Digital does not warrant uninterrupted or error-free operation of the Platform or Services. Temporary interruptions may occur due to maintenance, software or infrastructure failures, network or power disruptions, third-party service failures, governmental actions, security events, force majeure events, or other circumstances outside Whatbox Digital’s reasonable control. Any liability arising from suspension, restriction, termination, interruption, modification, or discontinuation of the Platform or Services remains subject to the disclaimers and limitations of liability contained in these Terms.
Changes to the Terms
Note that we reserve the right to make changes to these Terms at any time and for any reason. It is your responsibility to review the Platform frequently for changes to these Terms. Changes will be reflected in a revised version of the Terms, posted on this Platform or on any platform that replaces the Platform. Changes to the Terms are effective thirty (30) days after posting on the Platform. If you do not agree to the revised Terms, please discontinue your use of the Platform. If you continue to use the Platform after the revised Terms are effective, we will assume you agree to the changes. Likewise, rejection of the changes will result in termination of your use of the Platform. You may not change these Terms without our written agreement.
Links to Third-Party Websites
Our Platform may occasionally contain links to other websites and platforms owned and operated by third parties. These websites and platforms are not controlled, owned, or operated by us and we are not responsible for the products or services offered thereon. We do not endorse any third-party website, platform, service, or product just because our Platform includes a connection, hyperlink or reference thereto.
Third-party websites and platforms are likely governed by their own privacy policies or terms of use. You agree that you are responsible for reviewing and abiding by those documents and that if you proceed to use third-party websites and platforms, you do so at your own risk. We provide no warranties regarding third-party websites, platforms, services, or products including the legality, availability, accuracy, or completeness of website content, or the safety or security of the third-party websites. We make no assurances that these websites and platforms are virus free and will not harm your devices, computers, networks or systems. We will not be liable for third-parties’ actions or inactions or any damages resulting therefrom.
Indemnification
You agree to defend, indemnify, and hold harmless Whatbox Digital, its Affiliates, Partners, data providers, licensors, service providers, and their respective officers, directors, employees, contractors, agents, successors, and assigns (collectively, the “Whatbox Indemnified Parties”) from and against any third-party claims, demands, actions, investigations, or proceedings, and any resulting damages, liabilities, judgments, settlements, fines, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
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your or any Authorized User’s access to or use of the Platform, Services, Materials, or Stealth I.D. Data;
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Customer-Provided Data, including your collection, possession, disclosure, transfer, submission, uploading, processing, or use of Customer-Provided Data, or any allegation that such data violates applicable law or the privacy, publicity, intellectual property, contractual, or other rights of a third party;
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your or any Authorized User’s use of, reliance upon, communication using, distribution of, or other action taken based upon Stealth I.D. Data;
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your or any Authorized User’s breach or alleged breach of these Terms, an applicable Order Form, or any restriction applicable to your use of the Platform, Services, Materials, or Stealth I.D. Data;
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your or any Authorized User’s violation or alleged violation of any applicable law, regulation, or third-party right in connection with the Platform, Services, Customer-Provided Data, or Stealth I.D. Data; or
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your or any Authorized User’s negligence, willful misconduct, fraud, or other wrongful act or omission in connection with the Platform or Services.
Your obligations under this section apply to acts and omissions of your Authorized Users and to persons or entities to whom you provide or permit access to the Platform, Services, Materials, or Stealth I.D. Data to the extent such access or use was provided, permitted, directed, or reasonably within your control.
Whatbox Digital will provide reasonable notice of any claim for which indemnification is sought under this section. You may participate in and, where appropriate, control the defense of such claim with counsel reasonably acceptable to Whatbox Digital; provided, however, that you may not enter into any settlement that imposes liability, an admission of wrongdoing, payment obligation, or continuing obligation upon any Whatbox Indemnified Party without Whatbox Digital’s prior written consent.
Your obligations under this section survive expiration or termination of these Terms and your use of the Platform or Services.
Account Security, Credentials & Authorized Users
You are responsible for maintaining the confidentiality and security of your account information and all credentials used to access the Platform, including usernames, passwords, access tokens, API keys, and other authentication credentials (“Credentials”).
Credentials may be used only by the individual or system for which they are authorized and may not be shared, transferred, sold, leased, or otherwise made available to any unauthorized person or third party. You are responsible for ensuring that each Authorized User accesses and uses the Platform only within the scope of the access you have authorized and in compliance with these Terms.
You are responsible for all activity occurring through your account, Credentials, and Authorized Users, including use of the Platform, Services, Materials, and Stealth I.D. Data. The fact that an activity was performed by an employee, contractor, representative, Authorized User, or other person using or accessing your account does not relieve you of responsibility for such activity to the extent that access was provided, permitted, or reasonably within your control.
You must use reasonable measures to protect your account and Credentials against unauthorized access or use and must promptly disable or revoke access for any person or system that is no longer authorized to use the Platform.
You must promptly notify Whatbox Digital if you know or reasonably suspect that your account or Credentials have been lost, stolen, compromised, accessed without authorization, or otherwise subject to a security breach. You agree to reasonably cooperate with Whatbox Digital in investigating and addressing any actual or suspected unauthorized access, security incident, or misuse involving your account.
Whatbox Digital may suspend, restrict, reset, or revoke Credentials or account access when it reasonably determines that doing so is necessary to protect the security or integrity of the Platform, Services, Stealth I.D. Data, Whatbox Digital, its data providers, its customers, or any third party.
Whatbox Digital is not responsible for losses or damages resulting from your failure to safeguard your Credentials, properly manage Authorized Users, or promptly report known or suspected unauthorized access, subject to applicable law and the other provisions of these Terms.
Disclaimer of Warranties
WE MAKE NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, ABOUT THE PLATFORM, SOFTWARE, FEATURES, FUNCTIONS, PROCESSES OR OTHERWISE. THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” IF YOU ACCESS AND USE THE PLATFORM AND ITS CONTENTS, YOU DO SO AT YOUR OWN RISK.
WE DISCLAIM ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE ALSO DISCLAIM ALL WARRANTIES CONCERNING THE ACCURACY, APPROPRIATENESS, AVAILABILITY, COMPLETENESS, INTEGRATION, RELIABILITY, TIMELINESS, OR USEFULNESS OF THE PLATFORM. WE ALSO DISCLAIM ALL WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, TRADE USAGE, OR OTHERWISE OF THIS PLATFORM. WE DISCLAIM ALL WARRANTIES REGARDING PLATFORM SECURITY (i.e., free of viruses, bugs, or otherwise), FUNCTIONALITY (i.e., regarding errors, defects), AND AVAILABILITY (i.e., including interruptions, delays, cessation). WE MAKE NO WARRANTIES THAT DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTIES WITH RESPECT TO PROPERTY DAMAGE OR INJURY TO PERSON RESULTING FROM USE OF THE PLATFORM.
WE DISCLAIM ALL WARRANTIES CONCERNING PRODUCTS AND SERVICES OFFERED BY THIRD-PARTY ADVERTISERS OR SPONSORS, AND WE ARE NOT RESPONSIBLE FOR MONITORING TRANSACTIONS BETWEEN YOU AND THIRD PARTIES.
WE MAKE NO REPRESENTATIONS THAT PLATFORM CONTENT IS APPROPRIATE FOR USE OUTSIDE THE UNITED STATES.
THIS DISCLAIMER DOES NOT ALTER OR AFFECT STATUTORY RIGHTS TO WHICH YOU ARE ENTITLED AS A CONSUMER AND THAT YOU CANNOT CONTRACTUALLY AGREE TO ALTER OR WAIVE. SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WHATBOX DIGITAL, ITS AFFILIATES, PARTNERS, DATA PROVIDERS, LICENSORS, SERVICE PROVIDERS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, LOSS OR CORRUPTION OF DATA, BUSINESS INTERRUPTION, COST OF SUBSTITUTE SERVICES, OR SIMILAR LOSSES, ARISING OUT OF OR RELATING TO THE PLATFORM, SERVICES, MATERIALS, STEALTH I.D. DATA, CUSTOMER-PROVIDED DATA, THESE TERMS, OR ANY APPLICABLE ORDER FORM, REGARDLESS OF THE LEGAL THEORY ASSERTED AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL CUMULATIVE LIABILITY OF WHATBOX DIGITAL, ITS AFFILIATES, PARTNERS, DATA PROVIDERS, LICENSORS, AND SERVICE PROVIDERS, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS, ARISING OUT OF OR RELATING TO THE PLATFORM, SERVICES, MATERIALS, STEALTH I.D. DATA, CUSTOMER-PROVIDED DATA, THESE TERMS, OR AN APPLICABLE ORDER FORM WILL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO WHATBOX DIGITAL FOR THE APPLICABLE STEALTH I.D. SERVICE DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
The foregoing limitations apply, without limitation, to claims or losses arising from or relating to inaccuracies, errors, omissions, duplication, or outdated information in Stealth I.D. Data; your use of or reliance upon Stealth I.D. Data; loss, corruption, deletion, or unauthorized access to data; interruption or unavailability of the Platform or Services; changes to or discontinuation of features, functionality, data sources, or data elements; third-party services, systems, data providers, or integrations; network, software, hardware, telecommunications, or infrastructure failures; and unauthorized access resulting from your failure to properly safeguard your account or Credentials.
Notwithstanding the foregoing, the limitations on liability set forth in this section do not limit your payment obligations under these Terms or an applicable Order Form, your indemnification obligations under these Terms, or your liability arising from fraud, willful misconduct, infringement or misappropriation of Whatbox Digital’s intellectual property rights, or unauthorized access to or use of the Platform, Services, Materials, or Stealth I.D. Data in violation of these Terms.
The limitations and exclusions in this section apply regardless of whether a claim is based in contract, tort (including negligence), strict liability, statute, or any other legal or equitable theory, and regardless of whether any limited remedy fails of its essential purpose.
Nothing in these Terms excludes or limits liability to the extent that such liability cannot lawfully be excluded or limited under applicable law. In jurisdictions that do not permit certain exclusions or limitations of liability, the liability of Whatbox Digital and the other protected parties identified above will be limited to the maximum extent permitted by applicable law.
The allocation of risk reflected in this section is an essential basis of the agreement between you and Whatbox Digital and applies regardless of the form of action or nature of the claim.
Arbitration & Venue
In the event, the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in Harris County, Texas. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regard to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
These Terms are subject to the laws of the State of Texas and shall be governed in accordance thereto, irrespective of conflicts of laws. Any lawsuit or other legal action arising from or relating to the Platform or these Terms, whether in law or equity, must be filed in a court of competent jurisdiction in the state or federal courts in Texas, in Harris County. You hereby consent and submit to the jurisdiction of such courts and waive all rights to object to the same.
Notice
We may communicate with you in a variety of ways. You consent to receiving notices, statements, and other communications regular mail, electronic mail, by posting on the Platform, or any by any other reasonable methods.
Additional Terms
Headings. Headings used herein are for reference and convenience only. They do not limit or change the meaning or interpretation of these Terms.
Competence. This is a legally binding agreement. You represent that you are of legal age and are capable of entering into this agreement with us.
No Waiver. Any failure or delay by us to exercise or enforce any right or provision herein shall not constitute a waiver of such right or provision.
Severability. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the parties agree that the court should give effect to the parties’ intentions as reflected in the provision. The parties further agree that the remaining provisions herein shall remain in full force and effect despite the invalidity or unenforceability of the affected provision.
No Third-Party Rights. No third-party rights are conferred by these Terms.
Successors and Assigns. The Terms benefit and bind you, us, and all of your respective successors, assigns, heirs, executors, administrators, successors, representatives, and related persons.
No agency. Nothing in these Terms creates an agency relationship between you and us. You agree that we are not representatives of one another, nor are we partners, or joint venturers for any purpose.
Assignment. Neither you, nor your representatives shall assign the Terms, nor your rights and obligations hereunder, without our express prior written consent. We may choose to withhold consent in our sole discretion. We may assign the Terms and our rights and obligations stated herein without your consent or the consent of your representatives.
Entire Agreement. These Terms of Use, including the Privacy Policy, Order Form, or any other executed agreement between you and us, constitute the entire agreement between you and us.
Order of Precedence. If there is any conflict or inconsistency among these Terms, an applicable Order Form, the Privacy Policy, the general Whatbox Digital Terms and Conditions, or any other written agreement between you and Whatbox Digital, the following order of precedence will apply: (a) a separately executed written agreement between you and Whatbox Digital, but only with respect to the specific subject matter it addresses; (b) the applicable Order Form, but only with respect to the Services, pricing, subscription term, usage rights, or other commercial terms expressly addressed in that Order Form; (c) these Terms; (d) the general Whatbox Digital Terms and Conditions; and (e) the Privacy Policy, solely with respect to matters not governed by applicable privacy law. Any addendum expressly stated to control over these Terms for a particular product, feature, or service will control solely with respect to that product, feature, or service.
In addition to the specific terms set forth herein, your access to and use of the Stealth I.D. platform is also governed by the general Terms and Conditions of Whatbox Digital, LLC. By utilizing the Stealth I.D. service, you expressly acknowledge and agree to be bound by both this Agreement and the broader Whatbox Digital Terms and Conditions, which are incorporated herein by reference and available at https://www.whatboxdigital.com/terms-conditions.
Simpli.fi Integration & Third-Party Ad Services.
1. Integration Overview
The Platform may include integrations or access to third-party advertising and media networks, including but not limited to Simpli.fi (“Third-Party Services”). Through these integrations, you may elect to run display advertising campaigns based on (a) website visitor data identified through Stealth I.D., (b) search-intent data identified through Stealth I.D., and/or (c) customer-uploaded data files, including physical address lists (“Customer Data”), for the purpose of running addressable or retargeting ads (collectively, the “Advertising Services”).
2. Independent Relationship
You acknowledge and agree that Simpli.fi and any other Third-Party Service providers are independent of Whatbox Digital, and Whatbox Digital does not control, operate, or assume responsibility for their platforms, technologies, or performance. Any use of Third-Party Services, including Simpli.fi, is subject solely to the applicable third party’s terms, privacy policies, and compliance requirements.
3. Audience and Ad Creative Approval
You understand and agree that all advertising campaigns submitted through or integrated with Simpli.fi are subject to Simpli.fi’s internal review and approval processes, which may include, without limitation:
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Audience Approval: Determining whether a sufficient number of valid, targetable addresses or matched profiles exist to serve the campaign; and
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Ad Creative Approval: Evaluating all ad creatives, messaging, and associated materials for compliance with Simpli.fi’s content, advertising, and regulatory standards.
Whatbox Digital, its Affiliates, and Partners do not participate in, influence, or guarantee any aspect of Simpli.fi’s review, approval, or compliance determination process. Approval or rejection of a campaign (in whole or in part) is made solely by Simpli.fi at its discretion.
4. No Warranty or Liability
Whatbox Digital, its Affiliates, and Partners make no representation, warranty, or guarantee, express or implied, regarding:
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Whether any advertising campaign or creative will be approved, denied, or delayed by Simpli.fi or any Third-Party Service;
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Whether a sufficient audience size can or will be found or targeted by Simpli.fi;
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The performance, reach, accuracy, or results of any campaign; or
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Any interpretation, enforcement, or change of policy by Simpli.fi or any other Third-Party Service provider.
Under no circumstances shall Whatbox Digital, its Affiliates, or Partners be liable for any claims, losses, penalties, damages, costs, or expenses (including, without limitation, lost revenue, ad spend, or consequential damages) arising from or related to (a) any approval or compliance determination made by Simpli.fi, (b) the failure or delay of a campaign to launch or deliver impressions, or (c) any alleged or actual non-compliance with Simpli.fi’s advertising standards or applicable laws.
5. Customer Responsibilities and Compliance
You are solely responsible for:
The accuracy, legality, and appropriateness of all Customer Data uploaded or used for Advertising Services;
Ensuring that any uploaded or targeted data complies with all applicable privacy, data-protection, and marketing laws (including but not limited to the CAN-SPAM Act, TCPA, GDPR, CPRA, and related regulations);
Providing truthful, non-misleading, and fully compliant ad creatives, messaging, and targeting criteria; and
Maintaining all necessary rights, licenses, permissions, and consents for the use of Customer Data and ad content.
6. Indemnification
You agree to indemnify, defend, and hold harmless Whatbox Digital, its Affiliates, Partners, officers, directors, employees, and agents from and against any and all claims, actions, liabilities, damages, penalties, or expenses (including reasonable attorneys’ fees) arising from or related to:
Your use of Simpli.fi or any Third-Party Service;
Any ad content, targeting, data, or creative you provide;
Any approval, denial, or compliance issue determined by Simpli.fi; or
Any alleged violation of law, regulation, or third-party right related to your campaigns.
Contacting Us
You may contact us by phone at (832) 271-1282, or any phone number displayed at https://getstealthid.com/.
You may contact us by email at hello@whatboxdigital.com
Whatbox Digital, LLC
1790 Hughes Landing Blvd, Suite 400
The Woodlands, Texas 77380
Termination For Misconduct
Whatbox Digital, LLC reserves the right to immediately terminate any client or customer relationship, suspend or delete any client account, suspend or delete any Site ID and/or Search ID accounts, and prohibit access to this website or its content, including any software accounts, in the event the customer or client engages in any conduct that Whatbox Digital, in its sole discretion, considers to be unacceptable or harmful to Whatbox Digital’s employees, vendors, contractors, or business interests. Such conduct includes but is not limited to:
- Verbal abuse, threats, intimidation, bullying, or harassment of any Whatbox Digital employee, vendor, or contractor, whether in person, over the telephone, or through written or electronic communication.
- Knowingly providing false, misleading, or fraudulent information to Whatbox Digital or its representatives.
- Attempts to solicit personal or inappropriate relationships with Whatbox Digital employees, vendors, or contractors.
- Acts of violence or threats thereof, whether direct or indirect, to any Whatbox Digital employee, vendor, contractor, or property.
- Any unlawful activity conducted through or in association with the client’s account or use of Whatbox Digital’s services.
- Failure to cooperate with any Whatbox Digital investigation regarding allegations of misconduct under this provision.
Whatbox Digital has the sole authority to determine what conduct it considers unacceptable or harmful. Clients acknowledge and agree that Whatbox Digital may report any unlawful conduct to appropriate authorities. Customers and Clients waive and release Whatbox Digital from any and all claims relating to any termination of their account or suspension of service under this provision.
AI Tools Addendum
This AI Tools Addendum (“Addendum”) governs access to and use of any AI-powered tools, prompts, assistants, chatbots, or “custom GPTs” provided by Whatbox Digital, LLC (“Whatbox,” “we,” “us”), including those bundled with Stealth I.D. (collectively, the “AI Tools”). This Addendum is incorporated into and forms part of our Terms & Conditions and any applicable Order Form (together, the “Agreement”). Capitalized terms not defined here have the meanings in the Agreement.
1. Scope & Access
We may grant you a limited, non-exclusive, non-transferable right to use the AI Tools only while you are an active, paying customer of Whatbox’s core services (e.g., Stealth I.D.). The AI Tools are provided as a complimentary benefit and do not constitute a guaranteed or contractual entitlement. We may update, suspend, restrict, or permanently discontinue access to any AI Tool at any time, with or without notice, and without obligation to provide replacement tools, refunds, or credits.
2. No Professional Advice
AI outputs are generated content and may be inaccurate, incomplete, or out-of-date. The AI Tools do not provide legal, financial, tax, medical, or other professional advice. You remain solely responsible for evaluating outputs and obtaining qualified professional advice where appropriate.
3. Accuracy & User Responsibility
You control your prompts, inputs, and implementation. You acknowledge that AI outputs can “hallucinate,” omit context, or misinterpret inputs. You agree to independently verify critical facts and are solely responsible for all decisions made and actions taken based on outputs.
4. Prohibited/High-Risk Uses
You may not use the AI Tools in safety-critical systems or for decisions that could result in injury, death, or significant property or environmental damage. You may not use them for unlawful purposes or to generate or disseminate harmful, infringing, or misleading content.
5. Data; Privacy; Inputs
You represent that you have the right to submit all inputs. Do not submit sensitive personal data (e.g., SSNs, health records, payment card data) or regulated data unless we expressly agree in writing. We and our subprocessors (including model providers) may process inputs/outputs to provide and improve services consistent with our Privacy Policy.
6. IP & Output Rights
As between the parties, Whatbox retains all rights in the AI Tools (including prompts, system instructions, and underlying models). Subject to the Agreement, you may use, reproduce, and modify the outputs you generate for your lawful business purposes. You obtain no rights in Whatbox’s tooling or prompts beyond this limited right to use outputs.
7. Availability; Changes
The AI Tools are provided “as available.” Features may change without notice. Beta/preview features may be less stable or reliable.
8. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AI TOOLS AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR RELIABILITY. WE DO NOT WARRANT THAT THE AI TOOLS WILL BE UNINTERRUPTED OR ERROR-FREE.
9. Limitation of Liability for AI Tools
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WHATBOX AND ITS SUPPLIERS, AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF AI TOOLS OR RELIANCE ON AI OUTPUTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU EXPRESSLY WAIVE AND RELEASE ANY RIGHT TO RECOVER MONETARY DAMAGES OF ANY KIND FROM WHATBOX IN CONNECTION WITH YOUR USE OF AI TOOLS.
10. Indemnity
You will indemnify and hold Whatbox harmless from claims arising out of your inputs, your use of outputs, or your breach of this Addendum or the Agreement.
11. Order of Precedence
If there is a conflict, this Addendum governs use of the AI Tools; otherwise, the Agreement controls.
12. No Guarantees; Incorporation of Main Terms
We make no guarantees regarding lead volume, conversions, rankings, revenue, or results from use of the AI Tools. Results vary based on factors outside our control (industry, competition, budget, internal follow-up, offer quality, etc.). This Addendum is subject to and incorporates by reference Whatbox Digital’s main Terms & Conditions, available by CLICKING HERE.
Changes to Terms
Whatbox Digital, together with its Affiliates and authorized Partners, reserves the right, in its sole discretion, to update, revise, or otherwise modify these Terms at any time. Any such changes will become effective immediately upon posting the revised Terms on our websites, including https://www.whatboxdigital.com and https://www.getstealthid.com, or within the application at https://app.getstealthid.com. The most current version of the Terms will supersede all prior versions. We encourage you to review the Terms periodically to remain informed of any updates, as your continued use of the Platform following the posting of changes constitutes your acceptance of those changes.
Terms & Conditions
Introduction
The use of “we,” “our,” and “us” herein refers collectively to Whatbox Digital, its Affiliates (as defined below), and its authorized Partners (as defined below) that market, resell, or provide access to the Platform. The use of “you” and “your” refers to the individual or entity accessing and using (a) our corporate website located at https://www.whatboxdigital.com, (b) our product website located at https://www.getstealthid.com, and/or (c) our software application located at https://app.getstealthid.com (including the login portal at https://app.getstealthid.com/login), together with any software-as-a-service offerings described in an Order Form, the Services, the Materials (each as defined below), and any and all intellectual property provided to you or any Authorized User in connection with the foregoing (collectively, the “Platform”). By using the Platform, you agree to these Terms of Use (the “Terms”). If you do not agree to these Terms, do not use the Platform.
Your use of the Platform is subject to our Privacy Policy posted on the Platform (including, without limitation, on https://www.getstealthid.com), which is incorporated into these Terms by this reference.
“Order Form” means any order form, statement of work, or other ordering document signed and accepted between you and us.
“Services” means the Platform and any other services identified in the Order Form, including our subscription services made available via the internet. Functionality of the Services may include lead generation, marketing and advertising, data, data analytics, data cleansing, other features, and any output from Platform data, and may include documents, or other materials that we provide to you through the Services (such documents and materials collectively, “Materials”).
“Affiliates” means our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes (without limitation) all parties involved in creating, producing, and/or delivering this site and/or its contents.
“Authorized User” means any employee, contractor, agent, representative, or other individual whom you have expressly authorized to access or use the Platform or Services on your behalf or under your account.
Service Delivery Models
The Services may be provided through direct customer access to the Platform, through managed or “done-for-you” services performed by Whatbox Digital on your behalf, or through a combination of both, as determined by the applicable Order Form, service offering, or account configuration. Not all customers will receive direct access to the Platform or its underlying software, tools, systems, data sources, or functionality.
Where Whatbox Digital performs Services on your behalf, references in these Terms to your access to or use of the Services include, as applicable, your ordering, requesting, receiving, using, or benefiting from the Services and any Materials, Stealth I.D. Data, leads, reports, results, or other deliverables provided through the Services. Nothing in these Terms requires Whatbox Digital to provide direct access to the Platform or its underlying software, tools, systems, data sources, or functionality unless such access is expressly included in an applicable Order Form or service offering.
Please read these Terms carefully, as they create a legally binding agreement between you and us regarding your use of the Platform. By using the Platform, you are agreeing to be legally bound by these Terms. If you do not agree to follow these Terms, do not use the Platform.
Your use of this Platform is subject to our Privacy Policy, found at https://leads.whatboxdigital.com/privacy-policy, which is hereby incorporated into the Terms by this reference.
Immediate & Ongoing Fees
At the time of account creation and enrollment, the payment method provided during registration will be charged for both (a) the one-time onboarding/setup fee and (b) the first month’s license fee. These charges are processed together and must be successfully completed prior to activation of your account and access to the Services.
Following the initial month, the recurring license fee will be automatically charged to the same payment method at the start of each subsequent billing cycle, unless an alternative method is provided and approved. Credit purchases are billed separately at the prevailing per-credit rate, with no minimum purchase requirement.
Unlimited Lead Plan Upgrade
Existing Stealth I.D. customers may be offered the opportunity to upgrade from a usage-based lead plan to the Stealth I.D. Unlimited Lead Plan. Unless otherwise stated in writing, upgrading to the Unlimited Lead Plan does not create a new subscription term, restart the Customer’s existing subscription term, or extend the Customer’s existing contractual commitment. The Customer’s existing subscription term, renewal date, and all other applicable contractual obligations remain in effect.
Upon acceptance of the upgrade, the Customer will be charged the applicable difference, if any, between the Customer’s then-current monthly subscription fee and the applicable monthly fee for the Unlimited Lead Plan. Thereafter, the Customer will be charged the applicable monthly fee for the Unlimited Lead Plan. The applicable monthly fee may be established by Whatbox Digital or, where applicable, an authorized Partner and may vary based on the applicable service offering, account, Partner, promotion, or other commercial arrangement.
Whatbox Digital reserves the right to establish and modify the pricing, fees, and pricing structure applicable to the Unlimited Lead Plan from time to time, subject to applicable law and any contrary pricing commitment expressly stated in an applicable Order Form or other written agreement. Any applicable pricing change will become effective upon notice to the Customer or as otherwise permitted under these Terms. Pricing applicable to one customer, account, Partner, promotion, or commercial arrangement does not establish or entitle any other customer to the same pricing.
The Unlimited Lead Plan provides access to an unlimited number of leads available through the applicable Stealth I.D. service during the Customer’s active subscription, subject to these Terms, applicable targeting parameters, lawful data availability, technical and operational limitations, and Whatbox Digital’s Fair Use / Abuse Prevention provisions. “Unlimited” means that Whatbox Digital does not impose a per-lead charge or predetermined lead-quantity cap under the applicable Unlimited Lead Plan; it does not guarantee any minimum number of available leads, searches, matches, records, or results.
Leads under the Unlimited Lead Plan are processed and delivered on a scheduled basis, generally once per week, rather than continuously or on demand. The timing, frequency, quantity, composition, and availability of leads may vary based on targeting criteria, market activity, data availability, compliance requirements, technical or operational conditions, and other factors described in these Terms. Whatbox Digital does not guarantee any particular delivery day, delivery time, lead quantity, or minimum number of leads during any delivery period.
All amounts paid in connection with the Unlimited Lead Plan are non-refundable. Upgrading to the Unlimited Lead Plan does not create any right to cancel, terminate, shorten, or otherwise modify the Customer’s existing subscription commitment. The Customer remains responsible for all payment and other obligations through the end of the then-current subscription term originally agreed to by the Customer, subject to these Terms and any applicable Order Form or other written agreement.
Termination, Payment, & Refunds
By signing up for a 6-month, 12-month, or 24-month Stealth I.D. subscription, you agree to the following terms:
Subscription Term, Payment Structure, & Billing
When you sign up for Stealth I.D., you are committing to a fixed-term subscription of either six (6) months, twelve (12) months, or twenty-four (24) months. For your convenience, the total cost of this term is divided into monthly installment payments. This is not a month-to-month subscription. By completing your purchase, you agree to pay the full amount for the selected term, regardless of usage, early cancellation requests, or account suspension for non-payment.
Automatic Renewal
At the end of your current term, your subscription will automatically renew for the same duration (six (6) months, twelve (12) months, or twenty-four (24) months) at the then-current pricing unless you cancel before your renewal date. To cancel, you must email support@getstealthid.com prior to your renewal date. Cancellations take effect at the end of the current term; there are no mid-term cancellations or refunds.
Payment Obligation
By enrolling in a six (6), twelve (12), or twenty-four (24) month subscription, you acknowledge and agree that you are financially responsible for all monthly installment payments for the full term, regardless of your usage of the platform. Pausing, reducing, or discontinuing use of Stealth I.D. does not release you from this payment obligation. If any installment payment is not received when due, Whatbox Digital reserves the right to accelerate the remaining balance of your subscription term, making all unpaid installments immediately due and payable in full. Interest may be charged on overdue balances at the rate of one and one-half percent (1.5%) per month (eighteen percent (18%) annually) or the maximum rate permitted by law, whichever is less, in addition to any applicable late fees. See also Section 5 (Credits & Account Status) for how credits are handled during suspension or termination.
Refund Policy
All payments are non-refundable. This applies regardless of usage, cancellation timing, or any perceived results from using the platform.
Manual Invoicing Requests: Whatbox Digital does not issue manual invoices under any circumstances. All billing for Stealth I.D. operates on an automatic recurring payment system. The Customer agrees that payment will be processed automatically using the authorized payment method on file.
The Customer acknowledges that Whatbox Digital’s obligation to deliver services is conditioned upon successful, automated billing, and that manual billing, mailed invoices, or paper statements are not offered, not required, and will not be provided. Failure to maintain a valid payment method on file, or revoking authorization for automatic billing, constitutes a material breach of contract. In such cases, Whatbox Digital may immediately:
• Assess applicable late fees
• Suspend or terminate account access, and
• Accelerate the remaining balance of the Agreement, making all unpaid installments immediately due and payable in full.
All payments remain due according to the billing schedule, regardless of whether the Customer receives an invoice or a reminder notice.
Payment Method Maintenance; Payment Interference: The Customer must maintain at least one valid, current, and authorized payment method on file throughout the entire Agreement term. The Customer authorizes Whatbox Digital, LLC (“Whatbox Digital”) and its payment processors to charge that payment method for each installment and any other amount properly due under this Agreement.
The Customer may update or replace the payment method on file, but doing so does not cancel, suspend, or otherwise affect the Customer’s obligation to pay the full contract amount.
The Customer may not intentionally prevent, obstruct, or interfere with the processing of any authorized payment due under this Agreement. Prohibited payment interference includes, without limitation:
- Directing or requesting that a bank, card issuer, or payment provider block or reject charges from Whatbox Digital;
- Revoking payment authorization while amounts remain due under the Agreement;
- Removing, locking, freezing, closing, or repeatedly replacing a payment method for the purpose of preventing contracted installment payments;
- Providing payment information that the Customer knows is invalid, inactive, unauthorized, or otherwise incapable of accepting the scheduled charges; or
- Taking any similar action intended to prevent payment without first obtaining written authorization from Whatbox Digital to modify the payment arrangement.
A declined payment does not, by itself, establish intentional payment interference. Declines may occur because of expiration, fraud controls, insufficient funds, processing errors, or other legitimate reasons. However, repeated declines, particularly after the Customer has received notice of the payment failure, may constitute evidence that the Customer has failed to maintain a valid and authorized payment method as required by this Agreement.
After receiving notice of a declined payment, the Customer must, within three (3) calendar days:
- Correct the issue with the existing payment method;
- Provide a valid replacement payment method; or
- Contact Whatbox Digital in writing to identify a claimed billing error or documented payment-processing problem.
Failure to cure the declined payment or communicate a specific billing or processing issue within that period constitutes a payment default and breach of contract, regardless of whether Whatbox Digital can determine the precise reason for the card issuer’s decline.
Whatbox Digital is not required to prove that the Customer intentionally caused a payment decline in order to enforce an unpaid payment obligation. The Customer’s obligation to pay remains in effect regardless of the decline code, the status of the payment method, discontinued use of the Platform, account suspension, a cancellation request, or any instruction the Customer gives to a financial institution or payment provider.
If Whatbox Digital obtains reasonable evidence that the Customer deliberately interfered with an authorized payment, such conduct will constitute a material breach of the Agreement. Subject to the notice and cure periods stated elsewhere in this Agreement, Whatbox Digital may exercise any available contractual or legal remedy, including:
- Suspending or terminating access to the Platform;
- Accelerating the remaining unpaid balance of the fixed-term Agreement;
- Applying contractually authorized late fees and interest, subject to applicable law;
- Referring the account to a third-party collection provider; and
- Pursuing recovery of the unpaid balance and any collection costs, reasonable attorney’s fees, arbitration expenses, court costs, or other amounts recoverable under the Agreement and applicable law.
Blocking, declining, reversing, or otherwise preventing a payment does not constitute a valid cancellation and does not release the Customer from any payment obligation.
Credits & Account Status
Credits purchased within Stealth I.D. are non‑refundable and require an active, paid account to be used.
Suspension: If your account is temporarily suspended for non‑payment or any other reason, credits will remain in your account but will be inaccessible until (and unless) the account is reinstated.
Permanent Termination: If your account is permanently terminated — including for non‑payment where the balance is not brought current within thirty (30) days of suspension — any remaining credits will be permanently forfeited without refund.

Chargebacks & Disputes Policy
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Continued Liability. You acknowledge and agree that filing a credit card chargeback or payment dispute does not cancel, reduce, or otherwise eliminate your contractual obligations under this Agreement. Even if your card issuer provisionally credits funds back to you, you remain legally responsible for the full contract value of your selected term.
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Improper Disputes. Any chargeback or dispute filed without a valid basis, such as proven fraud, unauthorized use of your payment method, or a material breach of this Agreement by Whatbox Digital, shall constitute a material breach of this Agreement.
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Damages & Remedies. In the event of an improper chargeback, Whatbox Digital shall be entitled to recover all damages resulting from the breach, including but not limited to:
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The accelerated balance of the remaining contract term, which will become immediately due and payable;
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All direct costs incurred in responding to, disputing, or reversing the chargeback, including third-party collection fees and reasonable attorney’s fees; and
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A chargeback recovery fee of $500 per disputed transaction as a reasonable estimate of the administrative time, labor, and account disruption caused by the dispute.
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Collections & Legal Enforcement. Whatbox Digital reserves the right to refer your account to collections or pursue legal action to recover any amounts owed. You will remain liable for all costs of collection, including reasonable attorney’s fees and court costs, to the fullest extent permitted by Texas law.
Late Payment & Account Status Policy
If a payment is not successfully processed on the due date for any reason — including, but not limited to, declined cards, expired payment methods, or merchant processing errors — the account will be considered past due beginning the next calendar day.
If payment is not received within three (3) calendar days of the due date, a late fee of ten percent (10%) of the overdue balance, or the maximum amount permitted by law (whichever is less), will be applied.
If payment remains outstanding after ten (10) calendar days, Whatbox Digital reserves the right to temporarily suspend the Customer’s access to their Stealth I.D. account and associated services until the balance, including late fees, is paid in full.
Suspension of service does not cancel the Customer’s contractual obligation to pay the remaining balance of the agreement. By signing up for Stealth I.D., the Customer acknowledges and agrees that they are responsible for the full contract value for their selected term, even if services are suspended or terminated for non-payment.
If the account remains unpaid thirty (30) days after the initial missed payment, Whatbox Digital may:
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Accelerate the remaining balance of the agreement, making all unpaid installments immediately due and payable in full;
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Charge interest on the outstanding balance at the rate of 1.5% per month (18% annually) or the maximum allowed by law, whichever is less;
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Refer the account to collections, and/or pursue legal remedies. The Customer will be responsible for all collection costs, including reasonable attorney’s fees.
Credits & Account Status
Credits purchased within Stealth I.D. are non‑refundable and require an active, paid account to be used.
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Suspension: If your account is temporarily suspended for non‑payment or any other reason, credits will remain in your account but will be inaccessible until (and unless) the account is reinstated.
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Permanent Termination: If your account is permanently terminated — including for non‑payment where the balance is not brought current within thirty (30) calendar days of suspension — any remaining credits will be permanently forfeited without refund.
How To Avoid Late Fees & Suspension
We want your Stealth I.D. service to run smoothly without interruption. Here are a few simple ways to keep your account in good standing:
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Keep Your Payment Method Current
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Update your credit card before it expires or if you receive a replacement card.
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You can update your billing information at any time inside your account portal.
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Enable Payment Notifications
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Make sure support@whatboxdigital.com and support@getstealthid.com are both whitelisted in your email to avoid missing payment reminders.
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Act Quickly if a Payment Fails
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If you receive a failed payment notice, log in and update your payment method immediately.
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Even if the issue is with your bank or card processor, the fastest way to avoid fees is to retry payment right away.
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Contact Us if You Anticipate a Delay
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If you know your payment might be late (travel, bank changes, etc.), reach out to our billing team in advance. We can often prevent late fees and suspension if we know ahead of time.
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Automatic Purchase Contract Renewal Policy
To avoid any disruption of Stealth I.D. software services and/or the client’s benefit of any and all ongoing promotional discounts that may have been offered for software services rendered, all Stealth I.D. service contracts will automatically renew on the anniversary date for a new term to be equal to the duration of the previous contract, which was requested, signed up for, and agreed to by you, the client, from Whatbox Digital, LLC.
Authorized & Prohibited Uses
You may access and use the Platform, Services, Materials, and any data, records, reports, results, contact information, or other information obtained through Stealth I.D. (collectively, “Stealth I.D. Data”) solely for legitimate business purposes, in accordance with these Terms and all applicable laws and regulations.
You are solely responsible for determining whether your access to and intended use of the Platform, Services, Materials, and Stealth I.D. Data is lawful and appropriate. This includes, without limitation, compliance with applicable privacy, data protection, consumer protection, marketing, advertising, telemarketing, email, and similar laws and regulations, including the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA), to the extent applicable to your activities. Whatbox Digital does not authorize or direct you to use Stealth I.D. Data in violation of any applicable law.
You are responsible for the use of the Platform, Services, Materials, and Stealth I.D. Data by your Authorized Users and by any other person or entity to whom you provide or permit access, and you must ensure that such use complies with these Terms and all applicable restrictions.
You may not, and may not permit any other person or entity to:
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use the Platform, Services, Materials, or Stealth I.D. Data for any unlawful, fraudulent, deceptive, abusive, harassing, discriminatory, or otherwise prohibited purpose;
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use the Platform, Services, Materials, or Stealth I.D. Data in violation of any applicable law, regulation, privacy right, publicity right, intellectual property right, or other right of any person or entity;
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sell, resell, license, sublicense, syndicate, broker, redistribute, white-label, or otherwise make Stealth I.D. Data or the Services available to any third party as a standalone product, service, database, data feed, or other offering without Whatbox Digital’s prior written authorization;
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remove, disregard, circumvent, or attempt to defeat any usage limitation, credit system, suppression requirement, opt-out indicator, field restriction, access control, security measure, or other restriction or control associated with the Platform, Services, Materials, or Stealth I.D. Data;
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access or attempt to access any account, system, data, functionality, page, feature, or portion of the Platform that you are not authorized to access;
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share, misuse, transfer, or permit unauthorized use of account credentials, passwords, access tokens, API keys, or other authentication credentials;
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interfere with, disrupt, damage, disable, overburden, probe, scan, test, or compromise the Platform or any server, network, software, system, or security measure associated with the Platform;
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introduce or transmit viruses, malware, malicious code, or other harmful material through or in connection with the Platform;
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access, scrape, harvest, systematically extract, mirror, index, or otherwise collect data or content from the Platform through bots, scripts, automated processes, or other automated means except where expressly authorized in writing by Whatbox Digital;
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copy, modify, reverse engineer, decompile, disassemble, translate, create derivative works from, or otherwise attempt to discover the source code, underlying technology, structure, algorithms, or non-public functionality of the Platform, except to the limited extent such restriction is prohibited by applicable law;
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use the Platform, Services, Materials, or Stealth I.D. Data to impersonate another person or entity, misrepresent your identity or affiliation, or engage in misleading or deceptive conduct; or
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use the Platform, Services, Materials, or Stealth I.D. Data in any manner expressly prohibited by these Terms or by restrictions, notices, or controls communicated through the Platform or Services.
Whatbox Digital may investigate suspected violations of this section and may suspend, restrict, or terminate access to the Platform, Services, Materials, or Stealth I.D. Data where Whatbox Digital reasonably determines that a violation has occurred or that continued access presents a legal, regulatory, privacy, security, operational, or other material risk. Such suspension, restriction, or termination does not relieve you of any payment or other obligation incurred under these Terms or an applicable Order Form.
You are responsible for any claims, damages, penalties, liabilities, losses, costs, or other consequences arising from your misuse of the Platform, Services, Materials, or Stealth I.D. Data or from use by persons or entities to whom you provide or permit access, subject to the other provisions of these Terms.
Export, Sanctions & Restricted Transfers
Whether you access the Platform directly or receive leads, data, reports, results, Materials, or other information through Services performed by Whatbox Digital on your behalf, you may use, disclose, transfer, distribute, or otherwise make such information available only in compliance with applicable export-control, economic-sanctions, restricted-party, national-security, and data-transfer laws and regulations.
You may not, directly or indirectly, provide, disclose, transfer, distribute, or otherwise make Stealth I.D. Data or other data or Materials provided through the Services available to any person, entity, country, territory, or other recipient where such use, disclosure, or transfer is prohibited or restricted by applicable law, including applicable sanctions or restricted-party requirements.
You are responsible for determining whether your use, disclosure, distribution, or transfer of Stealth I.D. Data or other information provided through the Services requires any license, authorization, approval, restriction, access control, due-diligence procedure, or other compliance measure under applicable law.
You must not use, disclose, distribute, or transfer Stealth I.D. Data or other information provided through the Services in a manner that would cause Whatbox Digital, its data providers, licensors, or service providers to violate applicable export-control, sanctions, restricted-party, national-security, or data-transfer laws.
Whatbox Digital may refuse delivery, withhold data, or suspend, restrict, or terminate access to or provision of the applicable Services where Whatbox Digital reasonably determines that the requested delivery, access, use, disclosure, or transfer may violate this section or applicable law.
Explicit Use & Data Accuracy Disclaimer
Stealth I.D. provides access to data obtained from publicly available, commercially licensed, and/or third-party data sources. Because data may change over time and may originate from sources outside Whatbox Digital’s control, Whatbox Digital does not warrant or guarantee that any data, lead information, contact information, records, reports, results, or other information provided through Stealth I.D. (“Stealth I.D. Data”) will be accurate, complete, current, error-free, or suitable for your particular purpose.
Stealth I.D. Data may contain inaccurate, incomplete, outdated, duplicated, or otherwise incorrect information. This includes, without limitation, names, addresses, email addresses, telephone numbers, business information, and other identifiers or data elements. Telephone numbers and similar contact information are particularly subject to change, reassignment, validation limitations, and other factors outside Whatbox Digital’s control.
While Whatbox Digital and its data providers may use commercially reasonable data sources, enrichment methods, validation tools, and other processes intended to improve data quality, no representation or warranty is made that any particular record or data element has been independently verified or will remain accurate after it is provided.
You are solely responsible for reviewing and, where appropriate, independently verifying Stealth I.D. Data before using or relying upon it. You assume all responsibility for decisions, communications, marketing activities, business activities, or other actions taken based upon or using Stealth I.D. Data.
Inaccurate, incomplete, outdated, duplicated, or otherwise incorrect Stealth I.D. Data does not, by itself, constitute a breach of these Terms or entitle you to cancel or terminate your subscription or receive a refund, credit, offset, reimbursement, replacement data, or other compensation, except to the extent expressly provided otherwise in an applicable Order Form or these Terms.
Beta Features & Limitation of Expectation
From time to time, we may release experimental or beta features. These are offered “as-is” without warranty, may be modified or removed at any time, and may not perform as expected. Your use of any beta feature is at your own risk.
Regulatory Compliance and Data Availability
Client acknowledges and agrees that the availability, scope, and composition of data provided through the Stealth ID platform are dependent upon the lawful availability of such data from third-party data providers and are subject to applicable laws, regulations, regulatory interpretations, industry standards, and compliance obligations.
In the event that the provision of any data elements (including, without limitation, telephone numbers or similar identifiers) becomes restricted, limited, or unavailable to WhatBox Digital, LLC or its data providers as a result of legal, regulatory, or compliance requirements, Whatbox Digital, LLC shall not be obligated to provide such data elements and shall not be deemed to have failed to perform under this Agreement.
Client expressly agrees that any limitation, modification, or unavailability of data arising from compliance with applicable laws or regulatory requirements shall not:
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Constitute a breach of this Agreement;
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Give rise to any right of refund, credit, offset, or reimbursement;
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Entitle Client to terminate, rescind, or otherwise exit this Agreement, in whole or in part; or
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Be deemed a failure to deliver the Stealth ID service as contracted.
The Stealth ID service is provided subject to lawful data availability, and Client acknowledges that compliance with applicable laws and regulatory requirements shall take precedence over the inclusion or continuation of any specific data attribute or data type.
This provision shall apply regardless of Client’s reliance upon, expectation of, or preference for any particular data elements and shall survive any modification to the composition of data made necessary by legal or regulatory constraints.
Customer-Provided Data & Content
You may submit, upload, transmit, import, or otherwise provide data, files, lists, records, text, images, advertising materials, customer information, CRM data, audience information, identifiers, or other content to or through the Platform or Services (collectively, “Customer-Provided Data”).
You retain your ownership rights, if any, in Customer-Provided Data. By providing Customer-Provided Data, you grant Whatbox Digital and its service providers a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, process, modify, format, match, enrich, analyze, and otherwise use Customer-Provided Data solely as reasonably necessary to provide, operate, support, secure, and improve the Services, fulfill your requests, comply with applicable law, and enforce these Terms.
You represent and warrant that you have all rights, licenses, permissions, consents, and authorizations necessary to provide Customer-Provided Data to Whatbox Digital and to permit Whatbox Digital and its service providers to process and use it as contemplated by these Terms. You are responsible for ensuring that your collection, possession, disclosure, transfer, and use of Customer-Provided Data complies with applicable laws and does not infringe, misappropriate, or otherwise violate any privacy, publicity, intellectual property, contractual, or other right of any person or entity.
Where applicable law requires notice to or consent, authorization, or other permission from an individual or third party before Customer-Provided Data may be collected, disclosed, transferred, processed, or used, you are responsible for providing such notice and obtaining and maintaining such consent, authorization, or permission before providing the data to Whatbox Digital or through the Services.
You are solely responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of Customer-Provided Data and for the means by which you obtained it. You may not provide Customer-Provided Data that you are prohibited by law, contract, or third-party rights from providing or authorizing Whatbox Digital and its service providers to process.
You must not knowingly upload or provide malicious code, viruses, malware, or other harmful material through the Platform or Services.
Whatbox Digital may refuse, remove, restrict, or discontinue processing Customer-Provided Data where Whatbox Digital reasonably determines that the data or its processing may violate these Terms, applicable law, third-party rights, or applicable service-provider requirements, or may create a material privacy, security, legal, or operational risk.
Your obligations under this section apply regardless of whether Customer-Provided Data is submitted directly through the Platform, provided to Whatbox Digital or its personnel, imported from another system, or transmitted to a third-party service through or in connection with the Services.
Intellectual Property Rights
This Platform contains our intellectual property. We are the exclusive owner of this Platform and its Services, and all of the intellectual property associated with this Platform and Services, including software, copyrights, patents, trademarks, trade secrets, and other data not owned by you. In some instances, the Platform may contain the intellectual property of third parties. All intellectual property is protected by U.S. and international copyright law and other intellectual property laws. You may not reproduce or distribute the Platform content in any way without our express written consent. Doing so may result in civil and criminal penalties, and you will be prosecuted to the maximum extent possible under law. The publication or dissemination of any link to the contents of this Platform, other than a link to https://leads.whatboxdigital.com/, without our express written consent is prohibited.
We grant you a personal, non-transferable, non-exclusive, limited, and freely revocable license to view, download, or print content available on the Platform. However, we may limit your ability to access, view, download, or print content at our sole discretion, or completely revoke this license with reasonable notice to you. The content you access, view, download, or print may be subject to other licenses and agreements and you agree to abide by the terms those licenses and agreements.
Nothing stated herein shall be construed to confer any rights to our (or any third party’s rights to) intellectual property, whether by estoppel, implication, waiver, or otherwise, except where expressly stated. You agree not to change, remove, or deface any of the copyright notices, trademarks, service marks, or other intellectual property made available by us in connection with this Platform, including if you download or print content from the Platform. You agree not to use any of the trademarks, service marks, or other content accessible through the Platform for any purpose not intended by us. You agree not to use any of the trademarks, service marks, or other content accessible through the Platform in any manner that is likely to confuse others about who owns such trademarks, service marks, or other content. You agree not to defame or disparage us, our trademarks or service marks, or any aspect of this Platform. Unless otherwise stated, you agree not to copy, adapt, change, translate, decompile, disassemble, reverse engineer, or create derivative works of this Platform, any software or other features used in connection with or made available through your use of this Platform.
Stealth I.D. Data Rights
Except with respect to Customer-Provided Data, your access to or receipt of Stealth I.D. Data does not transfer to you any ownership interest in Whatbox Digital’s or any third party’s databases, data sources, datasets, software, technology, methodologies, or other proprietary materials from which such data is derived or through which it is provided.
Subject to your payment of all applicable fees and continued compliance with these Terms and any applicable Order Form, Whatbox Digital grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use Stealth I.D. Data for your legitimate internal business purposes and other uses expressly permitted by these Terms.
You may retain and use individual data records lawfully obtained through your permitted use of Stealth I.D., subject to applicable law and the restrictions contained in these Terms. No right is granted to reproduce, compile, extract, reconstruct, commercialize, resell, sublicense, redistribute, or create a competing database, dataset, product, or service from Stealth I.D. Data except with Whatbox Digital’s prior written authorization.
Whatbox Digital, its data providers, licensors, and other applicable third-party rights holders retain all rights not expressly granted to you under these Terms.
Copyright Infringement Notification
If you believe that any part of our Platform or any content thereon infringes on another’s copyright, please notify us, in writing, with the following information: (1) Identification of the copyrighted work claimed to have been infringed, or identification of a representative list of such works if multiple copyrighted works are involved; (2) Description of the location of an original or an authorized copy of the copyrighted work (i.e., a URL); (3) Description of the location of the allegedly infringing material on our Platform (i.e., a URL); (4) Your contact information, including your address, telephone number, and an electronic mail address, if available; (5) A statement by you that you believe, in good faith, that the use of the material at issue is not authorized by the copyright owner, its agent, or the law; (6) A statement by you, under penalty of perjury, that the information you are providing is accurate and that you are either the copyright owner or that you are authorized to act for the copyright owner; and (7) The signature (physical or electronic) of the copyright owner or the person authorized to act for the copyright owner.
Please send your written communication to:
Whatbox Digital
If you knowingly and materially misrepresent that our Platform content or activity infringes upon another’s copyright, you may be liable for damages, including for costs and attorneys’ fees incurred by the accused infringer, the copyright owner or their agent, or a service provider or other person who is damaged therefrom, due to reliance on the misrepresentation, the removal or disablement of the allegedly infringing material, or the replacement of the allegedly infringing material, pursuant to 17 U.S.C. § 512(f).
This information is provided as a courtesy and should not be considered legal advice.
Cancellation/Refund Policy
Whatbox Digital has a no-refunds policy. No fee or credits purchased are refundable for any reason, even if you are not using the platform for any reason.
Termination and Platform Disruption
Whatbox Digital may suspend, restrict, or terminate your access to all or any portion of the Platform or Services if: (a) you fail to make a payment when due; (b) you violate these Terms or an applicable Order Form; (c) your use of the Platform, Services, Materials, or Stealth I.D. Data creates or may create a material legal, regulatory, privacy, security, operational, or reputational risk; (d) suspension or termination is reasonably necessary to protect Whatbox Digital, its data providers, service providers, customers, systems, or any third party; or (e) continued access to or provision of the applicable Platform or Services would violate applicable law, regulation, governmental requirement, or third-party restriction applicable to Whatbox Digital or the Services.
Where reasonably practicable under the circumstances, Whatbox Digital may provide notice of a suspension or restriction and an opportunity to correct the condition giving rise to it. Whatbox Digital may act without prior notice when it reasonably determines that immediate action is necessary to address a security incident, unlawful or prohibited use, threat to the Platform or Services, third-party requirement, or other material risk.
Any suspension, restriction, or termination may apply to all or only the affected portion of your account, Services, Credentials, features, integrations, data access, or other Platform functionality, as reasonably appropriate under the circumstances.
Suspension, restriction, or termination of access does not cancel, reduce, or otherwise relieve you of payment obligations or other liabilities incurred under these Terms or an applicable Order Form, including amounts due for a fixed subscription term, except where these Terms or the applicable Order Form expressly provide otherwise.
Whatbox Digital may also modify, suspend, discontinue, replace, or remove all or any portion of the Platform or Services because of maintenance, upgrades, changes in technology, changes involving third-party providers or data sources, legal or regulatory requirements, security concerns, business or operational requirements, or circumstances outside Whatbox Digital’s reasonable control.
Whatbox Digital does not warrant uninterrupted or error-free operation of the Platform or Services. Temporary interruptions may occur due to maintenance, software or infrastructure failures, network or power disruptions, third-party service failures, governmental actions, security events, force majeure events, or other circumstances outside Whatbox Digital’s reasonable control. Any liability arising from suspension, restriction, termination, interruption, modification, or discontinuation of the Platform or Services remains subject to the disclaimers and limitations of liability contained in these Terms.
Changes to the Terms
Note that we reserve the right to make changes to these Terms at any time and for any reason. It is your responsibility to review the Platform frequently for changes to these Terms. Changes will be reflected in a revised version of the Terms, posted on this Platform or on any platform that replaces the Platform. Changes to the Terms are effective thirty (30) days after posting on the Platform. If you do not agree to the revised Terms, please discontinue your use of the Platform. If you continue to use the Platform after the revised Terms are effective, we will assume you agree to the changes. Likewise, rejection of the changes will result in termination of your use of the Platform. You may not change these Terms without our written agreement.
Links to Third-Party Websites
Our Platform may occasionally contain links to other websites and platforms owned and operated by third parties. These websites and platforms are not controlled, owned, or operated by us and we are not responsible for the products or services offered thereon. We do not endorse any third-party website, platform, service, or product just because our Platform includes a connection, hyperlink or reference thereto.
Third-party websites and platforms are likely governed by their own privacy policies or terms of use. You agree that you are responsible for reviewing and abiding by those documents and that if you proceed to use third-party websites and platforms, you do so at your own risk. We provide no warranties regarding third-party websites, platforms, services, or products including the legality, availability, accuracy, or completeness of website content, or the safety or security of the third-party websites. We make no assurances that these websites and platforms are virus free and will not harm your devices, computers, networks or systems. We will not be liable for third-parties’ actions or inactions or any damages resulting therefrom.
Indemnification
You agree to defend, indemnify, and hold harmless Whatbox Digital, its Affiliates, Partners, data providers, licensors, service providers, and their respective officers, directors, employees, contractors, agents, successors, and assigns (collectively, the “Whatbox Indemnified Parties”) from and against any third-party claims, demands, actions, investigations, or proceedings, and any resulting damages, liabilities, judgments, settlements, fines, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
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your or any Authorized User’s access to or use of the Platform, Services, Materials, or Stealth I.D. Data;
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Customer-Provided Data, including your collection, possession, disclosure, transfer, submission, uploading, processing, or use of Customer-Provided Data, or any allegation that such data violates applicable law or the privacy, publicity, intellectual property, contractual, or other rights of a third party;
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your or any Authorized User’s use of, reliance upon, communication using, distribution of, or other action taken based upon Stealth I.D. Data;
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your or any Authorized User’s breach or alleged breach of these Terms, an applicable Order Form, or any restriction applicable to your use of the Platform, Services, Materials, or Stealth I.D. Data;
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your or any Authorized User’s violation or alleged violation of any applicable law, regulation, or third-party right in connection with the Platform, Services, Customer-Provided Data, or Stealth I.D. Data; or
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your or any Authorized User’s negligence, willful misconduct, fraud, or other wrongful act or omission in connection with the Platform or Services.
Your obligations under this section apply to acts and omissions of your Authorized Users and to persons or entities to whom you provide or permit access to the Platform, Services, Materials, or Stealth I.D. Data to the extent such access or use was provided, permitted, directed, or reasonably within your control.
Whatbox Digital will provide reasonable notice of any claim for which indemnification is sought under this section. You may participate in and, where appropriate, control the defense of such claim with counsel reasonably acceptable to Whatbox Digital; provided, however, that you may not enter into any settlement that imposes liability, an admission of wrongdoing, payment obligation, or continuing obligation upon any Whatbox Indemnified Party without Whatbox Digital’s prior written consent.
Your obligations under this section survive expiration or termination of these Terms and your use of the Platform or Services.
Account Security, Credentials & Authorized Users
You are responsible for maintaining the confidentiality and security of your account information and all credentials used to access the Platform, including usernames, passwords, access tokens, API keys, and other authentication credentials (“Credentials”).
Credentials may be used only by the individual or system for which they are authorized and may not be shared, transferred, sold, leased, or otherwise made available to any unauthorized person or third party. You are responsible for ensuring that each Authorized User accesses and uses the Platform only within the scope of the access you have authorized and in compliance with these Terms.
You are responsible for all activity occurring through your account, Credentials, and Authorized Users, including use of the Platform, Services, Materials, and Stealth I.D. Data. The fact that an activity was performed by an employee, contractor, representative, Authorized User, or other person using or accessing your account does not relieve you of responsibility for such activity to the extent that access was provided, permitted, or reasonably within your control.
You must use reasonable measures to protect your account and Credentials against unauthorized access or use and must promptly disable or revoke access for any person or system that is no longer authorized to use the Platform.
You must promptly notify Whatbox Digital if you know or reasonably suspect that your account or Credentials have been lost, stolen, compromised, accessed without authorization, or otherwise subject to a security breach. You agree to reasonably cooperate with Whatbox Digital in investigating and addressing any actual or suspected unauthorized access, security incident, or misuse involving your account.
Whatbox Digital may suspend, restrict, reset, or revoke Credentials or account access when it reasonably determines that doing so is necessary to protect the security or integrity of the Platform, Services, Stealth I.D. Data, Whatbox Digital, its data providers, its customers, or any third party.
Whatbox Digital is not responsible for losses or damages resulting from your failure to safeguard your Credentials, properly manage Authorized Users, or promptly report known or suspected unauthorized access, subject to applicable law and the other provisions of these Terms.
Disclaimer of Warranties
WE MAKE NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, ABOUT THE PLATFORM, SOFTWARE, FEATURES, FUNCTIONS, PROCESSES OR OTHERWISE. THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” IF YOU ACCESS AND USE THE PLATFORM AND ITS CONTENTS, YOU DO SO AT YOUR OWN RISK.
WE DISCLAIM ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE ALSO DISCLAIM ALL WARRANTIES CONCERNING THE ACCURACY, APPROPRIATENESS, AVAILABILITY, COMPLETENESS, INTEGRATION, RELIABILITY, TIMELINESS, OR USEFULNESS OF THE PLATFORM. WE ALSO DISCLAIM ALL WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, TRADE USAGE, OR OTHERWISE OF THIS PLATFORM. WE DISCLAIM ALL WARRANTIES REGARDING PLATFORM SECURITY (i.e., free of viruses, bugs, or otherwise), FUNCTIONALITY (i.e., regarding errors, defects), AND AVAILABILITY (i.e., including interruptions, delays, cessation). WE MAKE NO WARRANTIES THAT DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTIES WITH RESPECT TO PROPERTY DAMAGE OR INJURY TO PERSON RESULTING FROM USE OF THE PLATFORM.
WE DISCLAIM ALL WARRANTIES CONCERNING PRODUCTS AND SERVICES OFFERED BY THIRD-PARTY ADVERTISERS OR SPONSORS, AND WE ARE NOT RESPONSIBLE FOR MONITORING TRANSACTIONS BETWEEN YOU AND THIRD PARTIES.
WE MAKE NO REPRESENTATIONS THAT PLATFORM CONTENT IS APPROPRIATE FOR USE OUTSIDE THE UNITED STATES.
THIS DISCLAIMER DOES NOT ALTER OR AFFECT STATUTORY RIGHTS TO WHICH YOU ARE ENTITLED AS A CONSUMER AND THAT YOU CANNOT CONTRACTUALLY AGREE TO ALTER OR WAIVE. SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WHATBOX DIGITAL, ITS AFFILIATES, PARTNERS, DATA PROVIDERS, LICENSORS, SERVICE PROVIDERS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, LOSS OR CORRUPTION OF DATA, BUSINESS INTERRUPTION, COST OF SUBSTITUTE SERVICES, OR SIMILAR LOSSES, ARISING OUT OF OR RELATING TO THE PLATFORM, SERVICES, MATERIALS, STEALTH I.D. DATA, CUSTOMER-PROVIDED DATA, THESE TERMS, OR ANY APPLICABLE ORDER FORM, REGARDLESS OF THE LEGAL THEORY ASSERTED AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL CUMULATIVE LIABILITY OF WHATBOX DIGITAL, ITS AFFILIATES, PARTNERS, DATA PROVIDERS, LICENSORS, AND SERVICE PROVIDERS, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS, ARISING OUT OF OR RELATING TO THE PLATFORM, SERVICES, MATERIALS, STEALTH I.D. DATA, CUSTOMER-PROVIDED DATA, THESE TERMS, OR AN APPLICABLE ORDER FORM WILL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO WHATBOX DIGITAL FOR THE APPLICABLE STEALTH I.D. SERVICE DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
The foregoing limitations apply, without limitation, to claims or losses arising from or relating to inaccuracies, errors, omissions, duplication, or outdated information in Stealth I.D. Data; your use of or reliance upon Stealth I.D. Data; loss, corruption, deletion, or unauthorized access to data; interruption or unavailability of the Platform or Services; changes to or discontinuation of features, functionality, data sources, or data elements; third-party services, systems, data providers, or integrations; network, software, hardware, telecommunications, or infrastructure failures; and unauthorized access resulting from your failure to properly safeguard your account or Credentials.
Notwithstanding the foregoing, the limitations on liability set forth in this section do not limit your payment obligations under these Terms or an applicable Order Form, your indemnification obligations under these Terms, or your liability arising from fraud, willful misconduct, infringement or misappropriation of Whatbox Digital’s intellectual property rights, or unauthorized access to or use of the Platform, Services, Materials, or Stealth I.D. Data in violation of these Terms.
The limitations and exclusions in this section apply regardless of whether a claim is based in contract, tort (including negligence), strict liability, statute, or any other legal or equitable theory, and regardless of whether any limited remedy fails of its essential purpose.
Nothing in these Terms excludes or limits liability to the extent that such liability cannot lawfully be excluded or limited under applicable law. In jurisdictions that do not permit certain exclusions or limitations of liability, the liability of Whatbox Digital and the other protected parties identified above will be limited to the maximum extent permitted by applicable law.
The allocation of risk reflected in this section is an essential basis of the agreement between you and Whatbox Digital and applies regardless of the form of action or nature of the claim.
Arbitration & Venue
In the event, the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in Harris County, Texas. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regard to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
These Terms are subject to the laws of the State of Texas and shall be governed in accordance thereto, irrespective of conflicts of laws. Any lawsuit or other legal action arising from or relating to the Platform or these Terms, whether in law or equity, must be filed in a court of competent jurisdiction in the state or federal courts in Texas, in Harris County. You hereby consent and submit to the jurisdiction of such courts and waive all rights to object to the same.
Notice
We may communicate with you in a variety of ways. You consent to receiving notices, statements, and other communications regular mail, electronic mail, by posting on the Platform, or any by any other reasonable methods.
Additional Terms
Headings. Headings used herein are for reference and convenience only. They do not limit or change the meaning or interpretation of these Terms.
Competence. This is a legally binding agreement. You represent that you are of legal age and are capable of entering into this agreement with us.
No Waiver. Any failure or delay by us to exercise or enforce any right or provision herein shall not constitute a waiver of such right or provision.
Severability. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the parties agree that the court should give effect to the parties’ intentions as reflected in the provision. The parties further agree that the remaining provisions herein shall remain in full force and effect despite the invalidity or unenforceability of the affected provision.
No Third-Party Rights. No third-party rights are conferred by these Terms.
Successors and Assigns. The Terms benefit and bind you, us, and all of your respective successors, assigns, heirs, executors, administrators, successors, representatives, and related persons.
No agency. Nothing in these Terms creates an agency relationship between you and us. You agree that we are not representatives of one another, nor are we partners, or joint venturers for any purpose.
Assignment. Neither you, nor your representatives shall assign the Terms, nor your rights and obligations hereunder, without our express prior written consent. We may choose to withhold consent in our sole discretion. We may assign the Terms and our rights and obligations stated herein without your consent or the consent of your representatives.
Entire Agreement. These Terms of Use, including the Privacy Policy, Order Form, or any other executed agreement between you and us, constitute the entire agreement between you and us.
Order of Precedence. If there is any conflict or inconsistency among these Terms, an applicable Order Form, the Privacy Policy, the general Whatbox Digital Terms and Conditions, or any other written agreement between you and Whatbox Digital, the following order of precedence will apply: (a) a separately executed written agreement between you and Whatbox Digital, but only with respect to the specific subject matter it addresses; (b) the applicable Order Form, but only with respect to the Services, pricing, subscription term, usage rights, or other commercial terms expressly addressed in that Order Form; (c) these Terms; (d) the general Whatbox Digital Terms and Conditions; and (e) the Privacy Policy, solely with respect to matters not governed by applicable privacy law. Any addendum expressly stated to control over these Terms for a particular product, feature, or service will control solely with respect to that product, feature, or service.
In addition to the specific terms set forth herein, your access to and use of the Stealth I.D. platform is also governed by the general Terms and Conditions of Whatbox Digital, LLC. By utilizing the Stealth I.D. service, you expressly acknowledge and agree to be bound by both this Agreement and the broader Whatbox Digital Terms and Conditions, which are incorporated herein by reference and available at https://www.whatboxdigital.com/terms-conditions.
Simpli.fi Integration
& Third-Party Ad Services
1. Integration Overview
The Platform may include integrations or access to third-party advertising and media networks, including but not limited to Simpli.fi (“Third-Party Services”). Through these integrations, you may elect to run display advertising campaigns based on (a) website visitor data identified through Stealth I.D., (b) search-intent data identified through Stealth I.D., and/or (c) customer-uploaded data files, including physical address lists (“Customer Data”), for the purpose of running addressable or retargeting ads (collectively, the “Advertising Services”).
2. Independent Relationship
You acknowledge and agree that Simpli.fi and any other Third-Party Service providers are independent of Whatbox Digital, and Whatbox Digital does not control, operate, or assume responsibility for their platforms, technologies, or performance. Any use of Third-Party Services, including Simpli.fi, is subject solely to the applicable third party’s terms, privacy policies, and compliance requirements.
3. Audience and Ad Creative Approval
You understand and agree that all advertising campaigns submitted through or integrated with Simpli.fi are subject to Simpli.fi’s internal review and approval processes, which may include, without limitation:
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Audience Approval: Determining whether a sufficient number of valid, targetable addresses or matched profiles exist to serve the campaign; and
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Ad Creative Approval: Evaluating all ad creatives, messaging, and associated materials for compliance with Simpli.fi’s content, advertising, and regulatory standards.
Whatbox Digital, its Affiliates, and Partners do not participate in, influence, or guarantee any aspect of Simpli.fi’s review, approval, or compliance determination process. Approval or rejection of a campaign (in whole or in part) is made solely by Simpli.fi at its discretion.
4. No Warranty or Liability
Whatbox Digital, its Affiliates, and Partners make no representation, warranty, or guarantee, express or implied, regarding:
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Whether any advertising campaign or creative will be approved, denied, or delayed by Simpli.fi or any Third-Party Service;
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Whether a sufficient audience size can or will be found or targeted by Simpli.fi;
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The performance, reach, accuracy, or results of any campaign; or
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Any interpretation, enforcement, or change of policy by Simpli.fi or any other Third-Party Service provider.
Under no circumstances shall Whatbox Digital, its Affiliates, or Partners be liable for any claims, losses, penalties, damages, costs, or expenses (including, without limitation, lost revenue, ad spend, or consequential damages) arising from or related to (a) any approval or compliance determination made by Simpli.fi, (b) the failure or delay of a campaign to launch or deliver impressions, or (c) any alleged or actual non-compliance with Simpli.fi’s advertising standards or applicable laws.
5. Customer Responsibilities and Compliance
You are solely responsible for:
The accuracy, legality, and appropriateness of all Customer Data uploaded or used for Advertising Services;
Ensuring that any uploaded or targeted data complies with all applicable privacy, data-protection, and marketing laws (including but not limited to the CAN-SPAM Act, TCPA, GDPR, CPRA, and related regulations);
Providing truthful, non-misleading, and fully compliant ad creatives, messaging, and targeting criteria; and
Maintaining all necessary rights, licenses, permissions, and consents for the use of Customer Data and ad content.
6. Indemnification
You agree to indemnify, defend, and hold harmless Whatbox Digital, its Affiliates, Partners, officers, directors, employees, and agents from and against any and all claims, actions, liabilities, damages, penalties, or expenses (including reasonable attorneys’ fees) arising from or related to:
Your use of Simpli.fi or any Third-Party Service;
Any ad content, targeting, data, or creative you provide;
Any approval, denial, or compliance issue determined by Simpli.fi; or
Any alleged violation of law, regulation, or third-party right related to your campaigns.
Contacting Us
You may contact us by phone at (832) 271-1282, or any phone number displayed at https://getstealthid.com/.
You may contact us by email at hello@whatboxdigital.com
Whatbox Digital, LLC
1790 Hughes Landing Blvd, Suite 400
The Woodlands, Texas 77380
Termination For Misconduct
Whatbox Digital, LLC reserves the right to immediately terminate any client or customer relationship, suspend or delete any client account, suspend or delete any Site ID and/or Search ID accounts, and prohibit access to this website or its content, including any software accounts, in the event the customer or client engages in any conduct that Whatbox Digital, in its sole discretion, considers to be unacceptable or harmful to Whatbox Digital’s employees, vendors, contractors, or business interests. Such conduct includes but is not limited to:
- Verbal abuse, threats, intimidation, bullying, or harassment of any Whatbox Digital employee, vendor, or contractor, whether in person, over the telephone, or through written or electronic communication.
- Knowingly providing false, misleading, or fraudulent information to Whatbox Digital or its representatives.
- Attempts to solicit personal or inappropriate relationships with Whatbox Digital employees, vendors, or contractors.
- Acts of violence or threats thereof, whether direct or indirect, to any Whatbox Digital employee, vendor, contractor, or property.
- Any unlawful activity conducted through or in association with the client’s account or use of Whatbox Digital’s services.
- Failure to cooperate with any Whatbox Digital investigation regarding allegations of misconduct under this provision.
Whatbox Digital has the sole authority to determine what conduct it considers unacceptable or harmful. Clients acknowledge and agree that Whatbox Digital may report any unlawful conduct to appropriate authorities. Customers and Clients waive and release Whatbox Digital from any and all claims relating to any termination of their account or suspension of service under this provision.
AI Tools Addendum
This AI Tools Addendum (“Addendum”) governs access to and use of any AI-powered tools, prompts, assistants, chatbots, or “custom GPTs” provided by Whatbox Digital, LLC (“Whatbox,” “we,” “us”), including those bundled with Stealth I.D. (collectively, the “AI Tools”). This Addendum is incorporated into and forms part of our Terms & Conditions and any applicable Order Form (together, the “Agreement”). Capitalized terms not defined here have the meanings in the Agreement.
1. Scope & Access
We may grant you a limited, non-exclusive, non-transferable right to use the AI Tools only while you are an active, paying customer of Whatbox’s core services (e.g., Stealth I.D.). The AI Tools are provided as a complimentary benefit and do not constitute a guaranteed or contractual entitlement. We may update, suspend, restrict, or permanently discontinue access to any AI Tool at any time, with or without notice, and without obligation to provide replacement tools, refunds, or credits.
2. No Professional Advice
AI outputs are generated content and may be inaccurate, incomplete, or out-of-date. The AI Tools do not provide legal, financial, tax, medical, or other professional advice. You remain solely responsible for evaluating outputs and obtaining qualified professional advice where appropriate.
3. Accuracy & User Responsibility
You control your prompts, inputs, and implementation. You acknowledge that AI outputs can “hallucinate,” omit context, or misinterpret inputs. You agree to independently verify critical facts and are solely responsible for all decisions made and actions taken based on outputs.
4. Prohibited/High-Risk Uses
You may not use the AI Tools in safety-critical systems or for decisions that could result in injury, death, or significant property or environmental damage. You may not use them for unlawful purposes or to generate or disseminate harmful, infringing, or misleading content.
5. Data; Privacy; Inputs
You represent that you have the right to submit all inputs. Do not submit sensitive personal data (e.g., SSNs, health records, payment card data) or regulated data unless we expressly agree in writing. We and our subprocessors (including model providers) may process inputs/outputs to provide and improve services consistent with our Privacy Policy.
6. IP & Output Rights
As between the parties, Whatbox retains all rights in the AI Tools (including prompts, system instructions, and underlying models). Subject to the Agreement, you may use, reproduce, and modify the outputs you generate for your lawful business purposes. You obtain no rights in Whatbox’s tooling or prompts beyond this limited right to use outputs.
7. Availability; Changes
The AI Tools are provided “as available.” Features may change without notice. Beta/preview features may be less stable or reliable.
8. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AI TOOLS AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR RELIABILITY. WE DO NOT WARRANT THAT THE AI TOOLS WILL BE UNINTERRUPTED OR ERROR-FREE.
9. Limitation of Liability for AI Tools
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WHATBOX AND ITS SUPPLIERS, AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF AI TOOLS OR RELIANCE ON AI OUTPUTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU EXPRESSLY WAIVE AND RELEASE ANY RIGHT TO RECOVER MONETARY DAMAGES OF ANY KIND FROM WHATBOX IN CONNECTION WITH YOUR USE OF AI TOOLS.
10. Indemnity
You will indemnify and hold Whatbox harmless from claims arising out of your inputs, your use of outputs, or your breach of this Addendum or the Agreement.
11. Order of Precedence
If there is a conflict, this Addendum governs use of the AI Tools; otherwise, the Agreement controls.
12. No Guarantees; Incorporation of Main Terms
We make no guarantees regarding lead volume, conversions, rankings, revenue, or results from use of the AI Tools. Results vary based on factors outside our control (industry, competition, budget, internal follow-up, offer quality, etc.). This Addendum is subject to and incorporates by reference Whatbox Digital’s main Terms & Conditions, available by CLICKING HERE.
Changes to Terms
Whatbox Digital, together with its Affiliates and authorized Partners, reserves the right, in its sole discretion, to update, revise, or otherwise modify these Terms at any time. Any such changes will become effective immediately upon posting the revised Terms on our websites, including https://www.whatboxdigital.com and https://www.getstealthid.com, or within the application at https://app.getstealthid.com. The most current version of the Terms will supersede all prior versions. We encourage you to review the Terms periodically to remain informed of any updates, as your continued use of the Platform following the posting of changes constitutes your acceptance of those changes.

